Merchant Innovation

Merchant Innovation
Booking.com Wants Chatbots To Be The New Global Concierge
May 05, 2016

Chatbots are the hot new thing in retail — so hot, in fact, that merchants are scrambling to set up their own conversational commerce platforms without wondering whether their customers even need one. However, Booking.com is one of the few that has a demonstrated plan...

Merchant Innovation
Vantiv Expands Online Footprint
May 05, 2016

Online shopping cart software provider 3dcart announced its partnership with Vantiv to bring “flexible eCommerce processing choices” to more than 20,000 online merchant sites. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Merchant Innovation
Sears Tapping The Power Of Motherly Love And Omnichannel
May 04, 2016

Where there’s a holiday, there’s an opportunity for retailers of every stripe to cash in with well-timed promotions. Fortunately for Sears, which is coming off the heels of a major drawback in its brick-and-mortar footprint, it’s come up with a plan to capitalize on Mother’s...

Merchant Innovation
Uber’s Loyalty Play Links Merchant Deals To Free Rides
May 04, 2016

Uber has shown that it’s far from shy about putting its brand alongside other ventures, and it’s recently demonstrated propensity for non-automotive transport is an indication that innovators there don’t lack the spine to take some risks when necessary. Get the Full Story Complete the...

Merchant Innovation
Postmates Brings Shopify Merchants Same-Day Delivery
May 04, 2016

As consumers have grown accustomed to having things shipped fast and cheap from the megaretailers that can afford it, there’s been a pushback of sorts to put local merchants back on the same pedestal they used to occupy. Now, Postmates and Shopify might have a...

Merchant Innovation
Why Uber Can’t Afford To Stop Innovating
May 03, 2016

Though it might be a relatively young company in the grand scheme of things, Uber is far from the startup phase of its development timeline. While it might still be trying to break into new markets, Uber’s ride-hailing model has proven successful across the globe...

Uber Celebrates 5-Year NYC Anniversary With $5 Rides, Free Pizza
May 03, 2016

Of the dozens of world-famous elements that make New York City what it is, the Big Apple’s traffic and its pizza rank highly on that list. How fitting then that Uber decided to mark a Manhattan milestone with some greasy, foldable slices and even more...

Toys”R”Us, Millennial Moms And In-Store Omni — Oh My!
May 02, 2016

Mothers have always been a desirable retail demographic. In the days when mom (and only mom) balanced the checkbook, retailers that could influence her purchasing decisions often had an entire family’s disposable income at their, well, disposal. And though men have made up some ground...

Merchant Innovation
How TJX Wants To Drive Growth With Sierra Trading Post
May 02, 2016

2015 was a very good year for T.J.Maxx (TJX). The retailer caught the off-price wave perfectly, while its higher-priced department store competitors struggled in the doldrums of warm winter weather. Now, it looks like 2016 is shaping up to be just as profitable for TJX...