Booking appointments over the phone can be somewhat of an onerous task that more often than not involves some level of miscommunication.
Mobile-first company Booksy seeks to change that with its application-enabled booking service. The company just announced its $4.2M Series A funding, which will enable it to grow on a larger scale. Leading this round of funding was OpenOcean, Investible, Poland’s Nomad Fund, Kai Hansen, Apostolos Apostolakis and Rafal Plutecki.
Booksy hopes to use this money to deepen its core application functionality, including receipt of in-app payments, processing of personnel by larger companies and enhancing its current reporting systems.
As of now, Booksy serves appointment-based businesses like barber shops and salons by scheduling times for customers to visit the premises. Rather than employees stopping to answer the phone and pencil in a client’s appointment, the app will automatically process it for the business, saving time and money.
Booksy’s Co-founder and CEO Stefan Batory discussed the improved customer loyalty and frequency of bookings due to the convenience of the app. “Most of them work with their hands, so they can’t answer phone calls when they have clients in and don’t want to answer them when out of work. On the other hand, clients want to book appointments 24/7 (up to 60 percent of appointments are made outside of working hours of our businesses). We help both sides to take the hassle out of that process and book when it’s convenient for clients, and, at the same time, make life easier for businesses,” he said.
Companies like Booksy serve to further enable the connected economy by accelerating menial everyday tasks. As the world becomes more connected, we’re sure to see more businesses like this pop up.