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Airlines Expecting A Move Toward Onboard Mobile Payments

According to a new report by WorldPlay, airline customers may soon be able to pay for their drinks, headsets and (in the case of some airlines) pillows and blankets with their smartphones.

According to a new report by WorldPlay, airline customers may soon be able to pay for their drinks, headsets and (in the case of some airlines) pillows and blankets with their smartphones.

The report found that a vast majority, 83 percent of airline executives believe that upgrading and expanding mPay technology’s usability in-flight is a major priority for their company.  The study also noted that the number of airlines offering in-flight mPay is set to jump over the next two years, increasing from 5 percent presently to 36 percent by 2016.

"The opportunities and benefits of new payment and distribution channels such as mobile are clear, but these bring specific challenges," said Mike Parkinson, vice president of airlines at WorldPay, UK.

The report also indicated that airlines believe that mPay will be good for them, with 45 percent reporting they believe it will drive an increase in revenue.

 

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