Revel's New Drive-By Payment Option

Revel Systems - a California-based iPad point-of-sale maker is now offering drive-through accessory options that now make it possible for businesses to work with "drive through" customers without the use of a central server and complicated dedicated systems. Restaurants can upgrade to the service for only the cost of hardware, there is no monthly fee.

“Twistee Treats, our initial customer, has ten shops and he’s growing to about 100 shops,” Revel co-founder and CTO told TechCrunch. “A few companies have shown interest, but they want to see it working first, so we’re going to get them up and running at the Twistee Treats, do a nice case study and then broadcast it out there.”

The Revel drive-through setup allows customers and interior workers to communicate via a two way video interface that can be television or iPad embedded in the drive through order tower. The screen can show the customer their order as they place it to make sure everything’s right as well as potentially allow them to pay at the display before picking up their food.

This move comes as part of the company's maturation phase where they are trying to diversify their offerings to stay ahead of competition. Revel also recently introduced accessibility features that make their iPad POS terminals easier to use for owners, customers and employees with visual impairment issues. The new system uses textured keys, verbal menu cues and Bluetooth keyboards.

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The September 2020 Leveraging The Digital Banking Shift Study, PYMNTS examines consumers’ growing use of online and mobile tools to open and manage accounts as well as the factors that are paramount in building and maintaining trust in the current economic environment. The report is based on a survey of nearly 2,200 account-holding U.S. consumers.

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