Mobile Commerce

Samsung Favors QR Over NFC

Samsung Electronics Australia, Bendigo and Community Telco Australia - an Adelaide Bank telecommunication subsidiary - have combined forces to introduce a new mobile payment solution for retail points-of-sale. The new service will allow consumers to easily make payments in person by using either Android or iPhone.  

The system generates a unique QR code that allows a payment to be made, but no customer information or shopping data is passed onto the merchant, and all transaction receipts are kept on the app.

"We've developed a solution that is secure and offers quick payments, but it's certainly more than that. It engages shoppers with businesses and communities around a cause, and that cause drives enough value to change consumer behavior," said Community Telco Australia CEO David Joss, reports ZDNet.

The problem with mobile shopping, Joss also noted, is that there is no clear reason it is a superior alternative to using traditional methods, though he thinks the enhanced ease of use and security of QR might be the right thing to bring users to the table.  He also noted that among options NFC and  low-energy Bluetooth to enable a mPay system--QR seemed the best choice as it is the most accessible to the most consumers.


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The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.