Soft Space’s Big Success Story

Chang Chew Soon, founder and CEO of Malaysia-based mobile card payment solution Soft Space, whose core product is an m-POS, explained the success of his company in South East Asia. He says that although smartphone penetration in some countries is not high, absolute numbers of devices make the business case.

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    “If you look at card penetration in Malaysia, we have about 20 million ATM cards out there right now,” Chang explains. “And our Soft Space solution accepts a variety of cards, from ATM to Amex.”

    A Soft Space card reader would cost about USD 80. Chang claims that Soft Space currently has the largest client base in Asia right now with USD 1 Bn in transactions in Thailand, 10k readers in Malaysia and 10 banks on-loaded since the launch of the firm in January 2013. The start-up is also present in Australia and New Zealand.

    There were two reasons for Soft Space to beat Western rivals: payment behavior in Asia and full EMV accreditation.

    The company recently was approved a one-to-one matching loan for MYR 18.4M (USD 5.6M) by the Malaysian Investment Development Authority which will be used to expand to Hong-Kong and Taiwan, to create an e-wallet and to enable contactless payments.

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