Merchant Innovation

Prime Now Dishes Out Seattle Restaurant Delivery

Prime Now perks for customers in Seattle have now expanded to restaurant delivery as Amazon announced yesterday (Sept. 8) that it has partnered with local restaurants to allow customers to browse menus, place orders and track those deliveries in real time.

The initial rollout — which is expected to expand in the coming days, Amazon said — includes participating restaurants Cactus, Wild Ginger, Skillet, Marination Station, Re:public, Café Yumm!, Ten Mercer and Mamnoon, among others. As part of the launch, Amazon is also offering limited-time free delivery.

“Prime members can now enjoy food from the Seattle restaurants they love without having to drive all over the city,” said Gus Lopez, general manager of Amazon Restaurants. “For many of these restaurants, this is the first time they are offering delivery, and we are delighted they have chosen to work with us.”

[bctt tweet=”Prime members can now enjoy food from Seattle restaurants … without having to drive all over the city.”]

Once those orders are made, Amazon says the Amazon delivery drivers will pick up the order from the restaurant and have it delivered within an hour or less. Prime Now is available in select Seattle zip codes and can be accessed using the Prime Now app. For those who fall within the eligible zip codes, customers will automatically see restaurant options on the home page.

“By offering restaurant delivery through Prime Now, we are able to reach customers who are craving our Skillet deliciousness but don’t have time to swing by,” said Jon Severson, president of Skillet. “Now, with just a few taps on their phone, Seattle customers can get their favorite Skillet menu items delivered directly to their door in less than an hour.”

[bctt tweet=”Working with Amazon allows us to align our product quality and customer service standards.”]

Prime Now also comes with a transparency guarantee as Amazon claims that there are no menu markups or hidden service fees to use the ordering service. Amazon customers can pay using the same payment information already stored in their Amazon account.

Scott Campbell, director of operations for Wild Ginger, commented: “We are excited to team up with Amazon’s Prime Now service to offer customers a convenient and fast delivery option for lunch and dinner. Working with Amazon allows us to align our product quality and customer service standards with a brand that our customers know and trust.”

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