In 1996 the Palm Pilot felt like the future. For those unfamiliar (or not yet born), the Palm Pilot was a pocket computer that organized contacts, calendars and tasks in a way that was fast, simple and portable. Developers created apps allowing users access to...
Payments and credit card service organizations have always been measured by their ability to reduce friction. Contact center average handle time, dispute resolution speed, and fraud detection accuracy are all metrics that shape strategies and incentives. Get the Full Story Complete the form to unlock...
Citigroup has launched an upgraded version of its internal artificial intelligence platform, Citi Stylus Workspaces, which now includes agentic AI capabilities intended to help employees complete complex, multi-step tasks more efficiently, according to a Monday (Sept. 22) news release. Get the Full Story Complete the...
The future of artificial intelligence is not just about how intelligent AI models can become. It is about how reliably and efficiently they can be served at scale. That is why inference infrastructure will shape what comes next. Here are six things to be aware...
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The past week was arguably the most active on the agentic artificial intelligence (AI) front of the year. When you have companies as big as Google, Amazon and Zoom vying for the headlines, it can’t help but be a big week for innovation and adoption....
Alibaba’s big bet on artificial intelligence (AI) could reportedly make it one of the world’s biggest companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
This Weekender takes a fresh look at Halloween in the era of AI: how payments shape the party, how algorithms pick your costume, why chocolate feels pricier than ever, and where the season’s luxe splurges live. Consider it your lighthearted field guide to October’s weirdest...
OpenAI reportedly plans to work with at least two manufacturers that supply Apple when it begins production of its own devices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
