Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Robots, Compliance and AI Receptionists: $1.45 Billion Backs AI Embedded in Real Operations
Artificial Intelligence
Robots, Compliance and AI Receptionists: $1.45 Billion Backs AI Embedded in Real Operations
February 17, 2026

Across robotics, media production, healthcare administration, compliance and small-business front desks, startups raised capital by promising measurable output: robots on factory floors, video assets in production pipelines and prior authorizations processed. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

JPMorgan Chase Analysts Predict AI Costs Could Trigger Bank Mergers
Artificial Intelligence
JPMorgan Chase Analysts Predict AI Costs Could Trigger Bank Mergers
February 17, 2026

The pace of artificial intelligence spending required in the financial services sector may force smaller banks into mergers, Bloomberg reported Tuesday (Feb. 17), citing analysts at JPMorgan Chase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

AI Pushes SaaS Toward Usage-Based Pricing
Artificial Intelligence
AI Pushes SaaS Toward Usage-Based Pricing
February 17, 2026

For roughly 20 years, enterprise software companies have optimized around seats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Fed Governor Barr Says Firms Using AI Are Moving Staff to Higher-Value Jobs
Artificial Intelligence
Fed Governor Barr Says Firms Using AI Are Moving Staff to Higher-Value Jobs
February 17, 2026

Artificial intelligence may transform the American workplace by enhancing how employees perform complex tasks rather than replacing employees, Federal Reserve Governor Michael S. Barr said Monday (Feb. 17). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

AI Turns Websites Into Adaptive Sales Engines
Artificial Intelligence
AI Turns Websites Into Adaptive Sales Engines
February 17, 2026

Digital marketing has a blind spot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...

Why Voice Is the New Middleware of Commerce
Artificial Intelligence
Why Voice Is the New Middleware of Commerce
February 17, 2026

Voice technology has spent a decade as a high-tech novelty, a hands-free way to set timers or check the weather that consistently hit a ceiling at the point of transaction. But in 2026, the narrative is shifting from “hands-free” to “agent led.” Voice is no...

Tech Giants Look to Bridge AI and Publishing Worlds
Artificial Intelligence
Tech Giants Look to Bridge AI and Publishing Worlds
February 16, 2026

Amazon and Microsoft are reportedly pushing into a new part of the AI world: arranging deals with news publishers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Anthropic’s Deal With US Military Under Threat
Artificial Intelligence
Anthropic’s Deal With US Military Under Threat
February 16, 2026

The Pentagon is reportedly preparing to sever its relationship with artificial intelligence (AI) startup Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Anthropic Pushes Into India With Airline and Startup Pacts
Artificial Intelligence
Anthropic Pushes Into India With Airline and Startup Pacts
February 16, 2026

Artificial intelligence (AI) startup Anthropic has opened its first office in India. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...