Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Paymentology Says AI Agents Must Earn the Right to Move Money
October 13, 2026

Watch more: What’s Next In Payments | Paymentology | Tim Joslyn Payments infrastructure has become an expert at answering questions centered on human behavior. Is this really the cardholder? Is this account authorized? Is the transaction fraudulent? Artificial intelligence agents introduce another question. Even if...

Artificial Intelligence
Entrust Says Millions of AI Agents Will Test the Limits of Enterprise Controls
October 13, 2026

Watch more: Building a Trusted Foundation for Agentic AI Companies have spent the past several years making it possible for employees to safely use artificial intelligence to retrieve information, summarize documents and generate recommendations. Agentic AI is turning that operating model on its head because...

Artificial Intelligence
Mashreq’s AI Agents Cut Integration Time Up to 70%
October 12, 2026

Every new payment rail, app feature or partner a bank adds has to be wired into the systems already running it. Most of that wiring is still done by hand, and so is the cleanup when a connection breaks. Mashreq is handing more of that...

Artificial Intelligence
Banks Stop Counting AI Hours and Start Counting Returns
October 12, 2026

For years, banks have sold investors on artificial intelligence (AI) with usage counts and hours saved. Few have said how much money it makes; at least, not on an earnings call. That is starting to change. Bank of America has 130 to 140 AI projects...

Artificial Intelligence
Meta Adds Memory and Focus to New Frontier Models for Agents
October 12, 2026

Meta introduced two new frontier models for personal and professional artificial intelligence agents, the company said in a Monday (Oct. 12) press release. Muse Wonder was made available Monday to developers and builders through the Meta Model API and Muse Code, while Muse Wonder Full...

Artificial Intelligence
OpenAI’s Video Model Sora Could Get a Second Act
October 12, 2026

OpenAI is reportedly considering a plan to resurrect its video model Sora. The company is in discussions with a startup that is developing artificial intelligence (AI) video for filmmakers, and that wants to access Sora and use it to sell software and other services, The...

Artificial Intelligence
AI Safety Regulations Gain Momentum in Congress Ahead of Midterms
October 12, 2026

With leading artificial intelligence executives sounding the alarm over rogue autonomous agents and voter anxiety over AI rising, some in Congress have begun pushing for more robust federal regulation and oversight of the technology. The latest effort comes from a trio of Democrats in the...

Artificial Intelligence
Meta and Sierra’s Poppy Lets Customers Set Limits for AI Agents
October 12, 2026

When a personal artificial intelligence agent makes a purchase or fixes a problem for someone, it often signs in as that customer and clicks through pages built for people, according to a Friday (Oct. 9) blog post by customer service AI company Sierra. The business...

Artificial Intelligence
IMF Says AI Fuels Growth but Could Disrupt Labor Markets
October 12, 2026

International Monetary Fund Managing Director Kristalina Georgieva said artificial intelligence investment is keeping global growth at around 3%, Reuters reported Monday (Oct. 12). At the same time, the trend portends a “slow-moving tsunami” that could upend labor markets, taxation, and education, Georgieva said at a...