Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Adoption Fuels Hiring, Not Layoffs, New Data Shows
July 13, 2026

In 1865, English economist William Stanley Jevons observed that improving the efficiency of steam engines increased Britain’s coal consumption instead of reducing it. More efficient engines made coal-powered production cheaper, so more industries adopted it and expanded operations. Over 160 years later, Jevons’ observation, now...

Artificial Intelligence
Amazon Business Brings AI Spend Visibility Tools to Spanish Procurement Teams
July 13, 2026

Amazon Business now offers Prime Business customers in Spain some new artificial intelligence-powered features, according to a Monday (July 13) press release translated by Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
State Governments Turn to AI to Do the Grunt Work
July 13, 2026

This week in the Prompt Economy, the spotlight is on how AI is reshaping local and federal government. One of the most dramatic examples surfaced this week in the U.S. heartland. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Musk and Altman Sling Scam Accusations Following Apple Lawsuit
July 12, 2026

Last week, Apple sued OpenAI, accusing the artificial intelligence startup of stealing trade secrets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
OpenAI Safety Boss Resigns in Latest Executive Departure
July 12, 2026

OpenAI’s safety head is reportedly leaving the company amid a larger leadership shakeup. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Cracked the Mortgage Verification System
July 10, 2026

Mortgage underwriting runs on documents. Payslips, bank statements and tax returns are the evidence that lenders verify before approving a loan. Generative artificial intelligence can now produce all three in formats that pass standard checks. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Retail’s Best Customer Now Arrives From ChatGPT
July 10, 2026

Retailers have spent two decades optimizing for traffic. The metric that shaped every SEO budget, every paid search bid and every social media campaign was volume: how many visitors arrived at the site. Shopify reported in a May blog post that artificial intelligence-referred shoppers on...

Artificial Intelligence
Big Tech Doubles Down on AI Infrastructure
July 10, 2026

The five companies spending the most on artificial intelligence (AI) data centers in the United States doubled their debt load over the past five years to finance their efforts, Bloomberg reported Friday (July 10). Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
JPMorgan Says Its AI Investors Beat Traditional Portfolios in Tests
July 10, 2026

JPMorgan Chase & Co. tested artificial intelligence (AI) agents that allocate capital between stocks in response to changing market conditions, and it found that all eight agents beat both the traditional 60/40 portfolio and the bank’s own rules-based market regime model, Bloomberg reported Friday (July 10)....