Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
New York Turns to AI to Cut Regulatory Red Tape
July 10, 2026

New York Gov. Kathy Hochul has launched a sweeping effort to reduce regulatory burdens across state government, pairing a broad review of existing rules with the use of artificial intelligence (AI) to identify opportunities for streamlining. The initiative, which the administration describes as the largest...

Artificial Intelligence
AI Carts Know What You Almost Bought
July 10, 2026

Retailers have always known what customers bought. They have rarely known what customers almost bought. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Trump AI Restrictions Spur Shift Toward Open-Source Models
July 10, 2026

The Trump administration’s recent restrictions on access to the most advanced U.S. artificial intelligence models are accelerating enterprise interest in open-source alternatives, including rapidly improving models developed in China. The trend underscores how government controls on frontier AI could reshape competition in the global AI...

Artificial Intelligence
Cursor Prepares Workplace Agent to Challenge Claude Cowork
July 10, 2026

Cursor, which has offered coding-focused tools since its founding in 2022, is developing a general-purpose AI agent that would compete with Anthropic’s Cowork and OpenAI’s ChatGPT Work, The Information reported Thursday (July 9), citing unnamed sources. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Study Finds AI Must Earn the Right to Move Money
July 10, 2026

Enterprise artificial intelligence promises nearly as many different business outcomes as there are businesses themselves. It comes as little surprise, then, that the AI race inside enterprise technology is already starting to split along sector lines. Get the Full Story Complete the form to unlock...

Artificial Intelligence
OpenAI Applications Chief Fidji Simo Steps Down Due to Illness
July 09, 2026

Fidji Simo is stepping down from her role as CEO of Applications at OpenAI and transitioning to being a part-time adviser due to a chronic medical condition. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Nvidia Joins $100 Million Bet on Gradium Voice AI
July 09, 2026

Voice AI model builder Gradium has announced that an extension of its seed financing brought its funding to $100 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Palo Alto Networks CEO Says Token Costs Slow Enterprise AI Adoption
July 09, 2026

For enterprises to adopt artificial intelligence on a large scale, token costs need to drop, Palo Alto Networks CEO Nikesh Arora said Thursday (July 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
The AI Hire Doesn’t Answer to Anyone
July 09, 2026

Companies have spent decades organizing around the limits of human coordination. Departments, reporting lines and job titles exist because complexity had to be made manageable. Artificial intelligence agents are now challenging that architecture — not as tools that sit beneath the org chart, but as...