Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meet the AI Answering Every Batteries Plus Call
September 09, 2026

Batteries Plus, which calls itself the nation’s leading battery and power solutions service center, unveiled three artificial intelligence tools aimed at a problem that has cost the retailer sales for years: the phone ringing at a store while an employee is elbow-deep in a device...

Artificial Intelligence
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
September 09, 2026

Consumers who followed artificial intelligence to a new retailer spent considerably more on AI-assisted purchases than the average AI retail researcher who made a purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Instacart Launches AI Agent Clementine to Turn Chats Into Grocery Carts
September 09, 2026

Instacart has launched an artificial intelligence grocery shopping assistant that can turn a conversation, grocery list or recipe into a ready-to-buy cart, the company said in a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Meta’s Muse Can’t Order a Pizza Without Help
September 09, 2026

Meta launched Muse Tuesday (Sept. 8), calling it “the world’s first personal AI agent built for everyone.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Consumers Use AI Assistants but Hesitate to Hand Over Their Wallets
September 09, 2026

Trusted payments are the key to consumers’ willingness to participate in agentic commerce, Visa said in a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Mastercard Launches Agent Connect to Help Merchants Scale AI Shopping
September 09, 2026

Mastercard is expanding one agentic AI offering for merchants while introducing another. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Banks Turn Card Replacement Into a Single AI Workflow
September 09, 2026

Banks have spent the past several years asking whether artificial intelligence can make better decisions. The more important question is becoming whether their infrastructure can execute those decisions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Cognition Secures $48 Billion Valuation as Demand for AI Coding Surges
September 08, 2026

Artificial intelligence coding startup Cognition raised over $2 billion at a $48 billion valuation in a Series E funding round, the company said in a Tuesday (Sept. 8) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Coca-Cola’s AI Just Solved Retailers’ Inventory Headache
September 08, 2026

Coca-Cola thinks its artificial intelligence just solved one of the oldest headaches in retail: knowing what to stock, and how much to buy. Coke Buddy, Coca-Cola’s self-ordering platform for retailers, lets merchants buy products through its app, website or WhatsApp, with personalized purchase suggestions, promotions...