Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Launches Program to Accelerate Small Business AI Adoption
July 21, 2026

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Sam Altman to Brief White House on OpenAI Models’ Impact on Work
July 21, 2026

OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect work, Bloomberg reported Tuesday (July 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Software Brands Lead ChatGPT’s Ad Market as Retailers Sit Out
July 21, 2026

ChatGPT started advertising in February. Within six weeks the program had crossed $100 million in annualized revenue, CNBC reported. On May 5, OpenAI removed the $50,000 minimum spend threshold and launched a self-serve Ads Manager, Digiday reported. Get the Full Story Complete the form to...

Artificial Intelligence
Samsung Adds AI-Powered Assistant to Its Health Offerings
July 21, 2026

Samsung has entered the world of artificial intelligence-powered healthcare with its new Health Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
US Threatens Sanctions on China Over Alleged AI Model Theft
July 21, 2026

The White House is weighing a crackdown on China’s alleged “IP theft” of artificial intelligence models in the United States, Treasury Secretary Scott Bessent said in an interview with Fox Business Tuesday (July 21). Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
State AGs Put Businesses on Notice: Existing Laws Already Apply to AI
July 21, 2026

AI compliance teams take note: You don’t need to violate AI-specific statutes to face regulatory scrutiny. State attorneys general increasingly are using existing consumer protection, privacy and professional licensing laws to police artificial intelligence. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Microsoft and Mistral Expand AI Push Across Europe
July 21, 2026

Microsoft and Mistral have expanded their partnership to offer organizations across Europe and other regulated markets access to frontier artificial intelligence together with the ability to retain control over their data, operations and critical workloads. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
The Agentic Enterprise Connects AI to Real Business Results
July 21, 2026

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Artificial Intelligence
The Review Economy Just Became the Recommendation Economy
July 20, 2026

Artificial intelligence (AI) has become the shopper’s de facto research assistant, reading Amazon and Google reviews, Reddit threads and YouTube videos before anyone opens a single tab, then handing back one synthesized answer. The platforms that built their businesses on hosting those reviews have the...