Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
BMW Wants AI to Drive Efficiency Amid Staffing Reduction
September 30, 2026

BMW is reportedly hoping to use AI to increase efficiency as it plans sweeping job cuts. Artificial intelligence (AI) will be a crucial part of the German carmaker’s plans to reduce costs and speed development, The Wall Street Journal (WSJ) reported Wednesday (Sept. 30) from a BMW investor...

Artificial Intelligence
AI Giants Sign Safety Pact With No Teeth
September 30, 2026

Calls to regulate artificial intelligence have grown louder this year, including from inside the industry. The White House answered Tuesday (Sept. 29) with a pact that leaves the policing to the companies building the most powerful models. President Donald Trump and executives from Anthropic, OpenAI,...

Artificial Intelligence
FTC Investigating Tech Giants Over AI’s Potential Threat to Consumers
September 30, 2026

OpenAI and Anthropic are reportedly facing a regulatory investigation over their tech’s safety. The investigation by the Federal Trade Commission (FTC) focuses on the potential dangers artificial intelligence (AI) poses to consumers, a senior commission official told Reuters Wednesday (Sept. 30). According to the report, this marks the first official U.S. regulatory...

Artificial Intelligence
Rogue Agent Incidents Add New Wrinkle to Delaware Plan for AI-Run Companies
September 30, 2026

Delaware’s first-in-the-nation proposal to create companies managed by artificial intelligence agents is confronting a new complication. Mounting evidence that AI agents do not always remain within the boundaries humans set for them is adding to skeptics’ doubts about the plan. The draft legislation, expected to...

Artificial Intelligence
Fed’s Waller Says AI Shopping Changes What Banks Need to Authenticate
September 30, 2026

The first rule of online payments is to prove that the person trying to pay is allowed to do so. Artificial intelligence is forcing banks and payments networks to add another layer. Federal Reserve Gov. Christopher Waller said Tuesday (Sept. 29) that agentic commerce changes...

Artificial Intelligence
Robinhood Unveils New AI Agents and 24/7 Weekend Trading
September 30, 2026

Robinhood has begun letting users build their own artificial intelligence agents to assist with trading. Robinhood Agents, announced Tuesday (Sept. 29) at the company’s HOOD Summit 2026 in Houston, are designed to help Robinhood customers develop strategies, conduct research or trade automatically. “With safety and security at its...

Artificial Intelligence
OpenAI Aims for $1.4 Trillion Valuation With New Funding
September 30, 2026

OpenAI reportedly hopes to raise up to $30 billion after delaying plans to go public. The artificial intelligence (AI) company is targeting a valuation of roughly $1.4 trillion, not counting new funds raised, Bloomberg News reported Tuesday (Sept. 29), citing sources familiar with the matter. ...

Artificial Intelligence
AI’s Payments Breakthrough Will Be Knowing When Not to Pay
September 30, 2026

Watch more: What’s Next in Payments With Chris Trainor of Paymentus Giving an artificial intelligence agent a wallet is easy to understand. Giving it permission to use that wallet safely is where the payments industry gets complicated. “Large language models are probabilistic, and financial execution...

Artificial Intelligence
Samsung Invests $1 Billion in Helix to Drive AI Infrastructure Pivot
September 29, 2026

Samsung is investing $1 billion in Helix Digital Infrastructure, an artificial intelligence infrastructure company established by global investment firm KKR and launched in June, Samsung said in a Tuesday (Sept. 29) press release. Samsung Electronics will invest $500 million, while five other Samsung affiliates will...