Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta’s AI Image Model Puts Instagram to Work
July 08, 2026

Meta launched Muse Image, the first artificial intelligence image model from Meta Superintelligence Labs. The feature drew immediate pushback because anyone can generate an image of another person by tagging their public Instagram username in a prompt, and public accounts are included by default unless...

Artificial Intelligence
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses, that model often meant paying for capabilities they never used. AI coding tools are changing that calculation. Get the Full...

Artificial Intelligence
Illinois Governor Signs AI Safety Regulation Requiring Yearly LLM Audits
July 08, 2026

Illinois just told the biggest names in artificial intelligence (AI) that the rules are changing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
State Farm’s AI Overhaul Gets Low Marks From Customers
July 08, 2026

State Farm customers and agents are reportedly unhappy with the insurer’s AI facelift. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Nobody Licensed AI to Give Financial Advice
July 08, 2026

Financial regulation was built around a specific relationship: a licensed adviser who owes the client a duty of care, carries professional indemnity insurance and answers to a regulator if something goes wrong. General-purpose artificial intelligence (AI) models carry none of those obligations. They are not...

Artificial Intelligence
OpenAI Lands $520 Million Line of Credit From Bank of America
July 08, 2026

Bank of America has reportedly given OpenAI a $520 million line of credit ahead of its planned IPO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Mistral Introduces Robotics AI That Requires Only One Camera
July 08, 2026

Mistral introduced its first artificial intelligence model built for “embodied navigation,” or enabling robots to autonomously move through complex environments, according to a Tuesday (July 7) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
AI Agents Push CFOs to Rethink Business Payments
July 08, 2026

Artificial intelligence (AI) agents have arrived, but who is using them across commerce? The software-driven autonomous transaction solutions are adding a new layer to the payments stack, but the marketplace remains split as to whether the momentum will gather around retail or wholesale use cases....

Artificial Intelligence
Allianz Plans to Cut Over 1,500 Jobs as AI Focus Increases
July 08, 2026

Allianz is planning to cut hundreds of jobs as it focuses on implementing artificial intelligence, Bloomberg News reported Wednesday (July 8), citing comments from CEO Tomas Kunzmann. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...