Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
RBC To Spend More Than $3B On Advanced Technology
June 14, 2018

Royal Bank of Canada (RBC) is gearing up to spend $3.2 billion on technology with a focus on artificial intelligence, digital products and social media. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Samsung NEXT Launches Fund For AI Startups
June 13, 2018

Samsung NEXT has announced the launch of Samsung NEXT Q Fund to fund startups involved in artificial intelligence (AI). Q Fund will provide Seed and Series A financing to startups solving AI problems, as well as those using AI to solve computer science problems. Get the...

Artificial Intelligence
Bank Of America’s AI Assistant Surpasses 1M Users
June 12, 2018

Bank of America announced Tuesday (June 12) that Erica, its AI voice-activated virtual financial assistant that is available through its mobile banking app, has surpassed one million users. In a press release, Bank of America said the milestone was achieved within two months of completing...

Artificial Intelligence
Reddit Drives Artificial Intelligence To Constant Murderous Thoughts
June 08, 2018

Since the dawn of the age of computers, human beings have wondered what will happen when the machines eventually learn how to “think” like humans do. The consensus among science fiction writers is “nothing good.” Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Law Firms Experimenting With AI
June 08, 2018

Chatbots are already being used in a variety of industries — and now those in the legal industry are finding ways to experiment with artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
How Financial Services Can Prevent Bias In AI
June 05, 2018

It won’t be medicine — or manufacturing, human resources, commerce or logistics. No, when it comes to the biggest immediate impact that artificial intelligence (AI) will have upon the world, financial services will likely take that honor — a looming prize that provides fresh opportunity...

Artificial Intelligence
Can’t Navigate The Moral And Ethical Implications Of AI? There’s An App For That
June 04, 2018

Bank of America and Harvard University have collaborated on a new initiative designed to make the complex technologies behind artificial intelligence (AI) and machine learning (ML) more universally beneficial and accessible to the global workforce. The mission of the newly formed Council on the Responsible Use...

Artificial Intelligence
Can Siri Begin A Comeback At WWDC?
May 31, 2018

For many, Siri was the first voice-activated assistant they ever used — when it launched back in 2011, there was nothing else like it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Samsung Rolls Out Babylon AI Doctor
May 31, 2018

Babylon, the digital health startup out of the U.K., inked a deal with Samsung in which it will provide consumers with access to artificial intelligence-enabled doctors via smartphones. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...