Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Restructuring Delayed by Negotiations With Microsoft
August 27, 2025

OpenAI’s corporate restructuring could reportedly be pushed back to next year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
EliseAI Raises $250 Million to Automate Healthcare and Housing
August 27, 2025

EliseAI, an artificial intelligence (AI) startup focused on automating healthcare and housing systems, has raised $250 million in a Series E round led by Andreessen Horowitz (a16z), with participation from Bessemer Venture Partners, Sapphire Ventures and Navitas Capital. Get the Full Story Complete the form...

Artificial Intelligence
Salesforce, Workday Face Their Biggest Challenger Yet
August 27, 2025

Imagine an HR manager looking for the PTO record of an employee. Instead of logging onto the HR dashboard and pulling up the worker’s profile, the manager asks an artificial intelligence (AI) chatbot to get and email the data. Get the Full Story Complete the...

Artificial Intelligence
Martini.ai Proposes Industrywide Automation Standards for FIs
August 26, 2025

Artificial intelligence (AI)-powered credit intelligence platform martini.ai has proposed industrywide automation standards designed to provide a common language for describing the steps in the evolution of credit intelligence in the financial services industry. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Alibaba Debuts Avatar Updates to Its Video AI Model
August 26, 2025

Chinese tech giant Alibaba has updated its open-source video-generating artificial intelligence (AI) model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Advancements Hinder Young Workers’ Job Prospects
August 26, 2025

New research shows that artificial intelligence is making it harder for young workers to land jobs, The Wall Street Journal reported Tuesday (Aug. 26). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Perplexity Accused of Copyright Infringement by Japanese News Groups
August 26, 2025

A pair of Japanese media companies accused artificial intelligence search engine Perplexity of copyright infringement, the Financial Times (FT) reported Tuesday (Aug. 26). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Consumers Warm Up to AI Shopping Tools Across Generations
August 26, 2025

Artificial intelligence (AI) is moving beyond search and recommendations into actively helping consumers shop, with new agentic AI tools designed to browse, compare and even purchase products on behalf of consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Software Giants Sprint and Manufacturers Crawl Toward Agentic AI
August 26, 2025

Agentic AI’s splashy arrival on the business scene is proving to be more of a rapid sociotechnical evolution than a pure-play technological upgrade. As such, this autonomy-driven sociotechnical evolution is itself increasingly being shaped by trust, structural readiness and strategic conviction. Get the Full Story...