Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Microsoft’s Radical Bet Turns Windows Into an AI Playground
May 22, 2025

Microsoft is transforming Windows into an agentic AI platform, marking one of the biggest shifts in the operating system’s history as the software giant starts building the underpinnings of the new open, agentic web. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
May 22, 2025

Generative artificial intelligence presents a dual-edged sword for the American workforce, promising productivity gains while simultaneously sparking job displacement concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Kayak Pivots From Search to AI-Driven Travel Assistant
May 22, 2025

Fundamental transformations often occur across the industries that are most receptive to them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Earnings Season Finds AI Edge in Lending
May 21, 2025

Anywhere you looked, from mid-April to this week, as earnings season stretched out over the weeks, it was impossible not to hear and read about the impact of artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Chatbot Arena Raises $100 Million for Platform That Compares AI Models
May 21, 2025

Chatbot Arena raised $100 million in seed funding to support its platform that helps users compare the performance of different artificial intelligence models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
OpenAI Acquires Jony Ive’s AI Device Startup for $6.4B
May 21, 2025

About two years ago, Jony Ive’s son was so enthralled with OpenAI’s ChatGPT that he told his dad, “You’ve got to meet Sam.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Shopify Debuts AI-Powered Store Builder for Merchants
May 21, 2025

Shopify has introduced a tool that lets merchants create online stores by entering descriptive keywords. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
OpenAI Texas Data Center Lands $11.6 Billion in Funding Commitments
May 21, 2025

One of OpenAI’s future data centers has reportedly secured $11.6 billion in funding commitments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Coalition Asks US House to Reject Freeze on State AI Regulations
May 21, 2025

More than 140 organizations are asking U.S. House leaders to reject a proposed 10-year freeze on state-level regulation of artificial intelligence (AI), saying it would remove corporate accountability for any harms arising from the technology. Get the Full Story Complete the form to unlock this...