Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Apple’s AI-Powered Smart Home Hub May Be Able to Order Groceries
November 14, 2024

Apple’s reported upcoming artificial intelligence (AI)-powered display, launching as early as March, could shake up the connected device market by giving the tech giant its first central command center to drive eCommerce and smart home purchases through its ecosystem. Get the Full Story Complete the form...

Artificial Intelligence
How 21st Century CISOs Balance AI Risks Against Rewards
November 14, 2024

Artificial intelligence is a double-edged sword for modern enterprises. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Report: OpenAI Proposes US-Led Global Alliance to Build AI Infrastructure
November 13, 2024

OpenAI reportedly proposed Wednesday (Nov. 13) that the United States and its allies cooperate on artificial intelligence (AI) to “revitalize the American Dream” and better compete with China’s efforts in the AI field. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
OpenAI, Australia and EU Each Push Own AI Regulations  
November 13, 2024

Major nations split over artificial intelligence (AI) regulation this week, as Australia committed to strict oversight, while the EU raced to implement its AI Act, and OpenAI will reportedly unveil a national AI plan. The regulatory divide deepened just as banks and financial firms accelerated...

Artificial Intelligence
No Coding Required: AI Prompts Create Custom Software
November 13, 2024

A new wave of artificial intelligence (AI) tools that turns plain English into working software is upending how companies build and buy technology, threatening billions in traditional IT spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
AI Content Creation Tools Aim to Rewrite How Companies Sell Online
November 13, 2024

Generative artificial intelligence platform Writer announced Tuesday (Nov. 12) that it raised $200 million in funding, reflecting a broader shift as businesses increasingly rely on AI to craft everything from product descriptions to marketing emails. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
November 12, 2024

Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
AI Takes Over Taste Testing and Restaurant Analytics
November 12, 2024

New artificial intelligence (AI) tools are changing how restaurants analyze customer data, test food safety and even reproduce scents in laboratories. The technologies include a natural language assistant for querying loyalty programs, an electronic tongue that achieved 95% accuracy in detecting food issues and a...

Artificial Intelligence
FAA Eyes AI System to Watch America’s Airways
November 12, 2024

The nation’s air traffic cops are going high-tech. The Federal Aviation Administration (FAA) wants artificial intelligence (AI) to help monitor America’s crowded skies, part of a push to modernize how it monitors thousands of daily flights. Get the Full Story Complete the form to unlock...