Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
US Justice Department Intensifies Scrutiny of AI Content Deals
Artificial Intelligence
US Justice Department Intensifies Scrutiny of AI Content Deals
May 31, 2024

The U.S. Justice Department has intensified its scrutiny of content deals involving artificial intelligence (AI) companies such as OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

AI Money: AI Fuels Strong Quarterly Results for Tech Firms
Artificial Intelligence
AI Money: AI Fuels Strong Quarterly Results for Tech Firms
May 30, 2024

Several tech companies reported strong earnings in the first quarter of 2024, driven by the growing demand for artificial intelligence (AI) products and services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Policymakers Grapple With AI Regulation Balancing Act
Artificial Intelligence
Policymakers Grapple With AI Regulation Balancing Act
May 30, 2024

As artificial intelligence (AI) rapidly advances, policymakers worldwide find themselves grappling with the complex challenge of regulating this transformative technology. The debate over AI regulation has pitted those who warn against stifling innovation against others who advocate for stronger safeguards to address potential risks. Get...

Grab Teams With OpenAI to Integrate AI in Ride-Hailing, Delivery Business
Artificial Intelligence
Grab Teams With OpenAI to Integrate AI in Ride-Hailing, Delivery Business
May 30, 2024

Ride-hailing and delivery company Grab partnered with artificial intelligence firm OpenAI to upgrade its app and integrate AI across its business Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

EU Regulator: AI Poses Risks to Retail Investment Services
Artificial Intelligence
EU Regulator: AI Poses Risks to Retail Investment Services
May 30, 2024

Europe’s markets regulator is warning about potential dangers of artificial intelligence (AI) use by investment firms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Security Experts Wary of OpenAI’s Safety Play
Artificial Intelligence
Security Experts Wary of OpenAI’s Safety Play
May 30, 2024

OpenAI is making a move with its next-generation artificial intelligence model, but the company’s newly formed safety committee has some experts raising eyebrows. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Swift Turns to AI to Battle Cross-Border Payment Fraud
Artificial Intelligence
Swift Turns to AI to Battle Cross-Border Payment Fraud
May 30, 2024

Swift is partnering with a group of banking giants to combat cross-border payment fraud. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

OpenAI CTO Mira Murati: GenAI Applications Are Becoming ‘Collaborators’
Artificial Intelligence
OpenAI CTO Mira Murati: GenAI Applications Are Becoming ‘Collaborators’
May 30, 2024

During the short time that generative artificial intelligence (GenAI) applications have been available, they have “entered the workforce as collaborators,” OpenAI Chief Technology Officer Mira Murati said Thursday (May 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

AI Could Cure Healthcare Sector’s $500 Billion Administrative Problem
Artificial Intelligence
AI Could Cure Healthcare Sector’s $500 Billion Administrative Problem
May 30, 2024

Artificial intelligence (AI), when applied correctly and responsibly, has the potential to transform industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...