Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Open AI Co-Founder and Science Chief to Step Down
May 15, 2024

OpenAI’s lead scientist and co-founder says it is time for him to move on. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Expedia Unveils AI Assistant to Help With Travel Planning
May 14, 2024

Expedia Group has unveiled an artificial intelligence (AI) assistant designed to help travelers plan their trip. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Verizon Expects to Double Network Thanks to AI Demand
May 14, 2024

Verizon Communications is reportedly placing a significant bet on artificial intelligence (AI) as its next major growth driver. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Venture Capitalist David Sacks Debuts Work-Oriented AI Chat Platform Glue
May 14, 2024

Podcaster and venture capitalist David Sacks launched a business-oriented artificial intelligence firm dubbed Glue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
OpenAI’s GPT-4o Aims for Real-Time Voice Assistant Interactions
May 14, 2024

OpenAI’s new GPT-4o artificial intelligence model could enhance real-time voice interactions, improving the experience for the growing number of consumers using voice assistants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Klarna Reports Internal AI Assistant Answers 2,000 Employee Questions Daily
May 14, 2024

Klarna reported that over 87% of its employees across the company are now using generative artificial intelligence in their daily work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Anthropic Launches AI Assistant Claude in Europe
May 13, 2024

Artificial intelligence (AI) startup Anthropic has launched its AI assistant Claude in Europe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
OpenAI Delivers Subscription Model Upgrade for GPT-4o
May 13, 2024

OpenAI, the artificial intelligence (AI) company behind the widely popular ChatGPT, announced Monday (May 13) the launch of GPT-4o — with “o” meaning “omni” — a new language model free for all users. The text, vision and audio processing improvements could boost commerce applications. Get the Full Story...

Artificial Intelligence
Technology Innovation Institute Launches AI Model With Vision-to-Language Capabilities
May 13, 2024

The United Arab Emirates (UAE)-based Technology Innovation Institute (TII) has announced a new iteration of its large language model (LLM). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...