Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Intel Introduces Gaudi 3 to AI Chip Market
April 09, 2024

Intel announced the release of its latest artificial intelligence chip, the Gaudi 3, as part of an industry-wide effort to develop chips capable of running AI models, such as those used in OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
From Tutoring to Test Reminders, Virtual Assistants Hit the Classroom
April 09, 2024

Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2 million times per day, assisting with tasks ranging from monitoring recurring subscriptions to tracking deposits and refunds. Get the Full...

Artificial Intelligence
Microsoft to Invest $2.9 Billion for AI Projects in Japan
April 09, 2024

Microsoft will invest $2.9 billion for artificial intelligence projects in Japan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Discover and Google Cloud Develop GenAI Tools for Contact Centers
April 09, 2024

Discover Financial Services has collaborated with Google Cloud to provide generative artificial intelligence (AI) tools to Discover’s contact center agents. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
From Kathmandu to AI Frontiers: Fusemachines CEO’s Path to Tech
April 09, 2024

Growing up in Kathmandu, Nepal, Sameer Maskey did not experience the internet until the age of 19. Yet 15 years after that first encounter, he established his own AI company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Music Industry Confronts AI Compensation Issue 
April 09, 2024

Artificial intelligence (AI) is bringing unimaginable opportunities and efficiencies to nearly every sector.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
April 08, 2024

Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
JPMorgan CEO Jamie Dimon: AI Could ‘Augment Virtually Every Job’
April 08, 2024

J.P. Morgan Chase’s CEO said artificial intelligence is an invention on par with the printing press. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Microsoft to Open New AI Hub in London
April 08, 2024

Microsoft AI, an artificial intelligence (AI)-focused organization formed by the tech company in March, is opening a new AI hub in London. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...