Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
OpenAI’s GPT Store Has Arrived, What About AI’s Monetization Strategy?
Artificial Intelligence
OpenAI’s GPT Store Has Arrived, What About AI’s Monetization Strategy?
January 11, 2024

There exists one thing that generative artificial intelligence (AI), for all its advances, hasn’t changed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Mastercard Intros AI Assistant for Small Business Owners
Artificial Intelligence
Mastercard Intros AI Assistant for Small Business Owners
January 11, 2024

Mastercard is developing an artificial intelligence (AI) tool for small business owners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

IBM Adds AI Solutions for CPG as Brands Combat Rising Costs
Artificial Intelligence
IBM Adds AI Solutions for CPG as Brands Combat Rising Costs
January 11, 2024

As consumer packaged goods brands look to manage cost inflation, IBM is seizing on the opportunity to drive sales with smarter supply chain solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Addressing the Complexities and Risks of AI in Finance
Artificial Intelligence
Addressing the Complexities and Risks of AI in Finance
January 11, 2024

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

OpenAI Launches GPT Store, Review System, Management Tools
Artificial Intelligence
OpenAI Launches GPT Store, Review System, Management Tools
January 10, 2024

OpenAI has launched a store offering custom versions of its ChatGPT chatbot, which it dubs “GPTs.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Patronus AI and MongoDB Partner to Enhance Generative AI Testing and Evaluation
Artificial Intelligence
Patronus AI and MongoDB Partner to Enhance Generative AI Testing and Evaluation
January 10, 2024

Patronus AI, an automated evaluation and security platform, has announced a partnership with MongoDB, a database platform, to bring automated large language models (LLM) evaluation and testing capabilities to enterprise customers.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Lipstick Goes AI at CES
Artificial Intelligence
Lipstick Goes AI at CES
January 10, 2024

CES 2024 is shaping up to be a watershed event for artificial intelligence (AI) and the connected economy. After the pre-show hype focused on robotics and the connected home, the event’s first two days were packed with consumer brands declaring their intentions to build AI...

Firework Unveils AI-Powered Virtual Shopping Assistant
Artificial Intelligence
Firework Unveils AI-Powered Virtual Shopping Assistant
January 10, 2024

Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Japan Tells Domestic Tech Sector to Prioritize ‘Human-Centric’ AI Growth
Artificial Intelligence
Japan Tells Domestic Tech Sector to Prioritize ‘Human-Centric’ AI Growth
January 10, 2024

Nations around the world are asking questions about how to use artificial intelligence to solve existing problems while avoiding — or controlling for — the new problems AI might create. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...