Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
NRF Releases Principles for AI Use in Retail Sector
November 13, 2023

The National Retail Federation (NRF) has released its Principles for the Use of Artificial Intelligence in the Retail Sector, providing a framework for retailers to govern and strategically plan their use of artificial intelligence (AI) technologies. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
What Superintelligent Sentience (AGI) Means for the AI Ecosystem
November 13, 2023

Last century, space was widely considered to be the final frontier. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
The Legal Industry Is Ripe for the Adoption of AI
November 13, 2023

Historical resistance to change In multiple ways, the legal industry is inherently resistant to disruptive change: It is bound by long-established ethical considerations, the sensitive nature of its work and a sophisticated lattice of rules and regulations. These factors have collectively served as a barrier...

Artificial Intelligence
OpenAI Seeks More Funding for Artificial General Intelligence
November 13, 2023

OpenAI hopes its biggest benefactor will back its plans for artificial general intelligence (AGI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Report: Google Weighs Further Investment in Character.AI
November 12, 2023

Google could reportedly bolster its partnership with Character.AI via a significant investment. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
This Week in AI: An AI App Store and GPTs Go Shopping
November 10, 2023

Generative artificial intelligence (AI) just keeps getting bigger. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Artificial Intelligence
Report: Microsoft Reverses Temporary Block on Employee Access to ChatGPT
November 10, 2023

Microsoft reportedly blocked employee access to ChatGPT, the artificial intelligence (AI)-powered chatbot developed by OpenAI and backed by Microsoft, for about an hour on Thursday (Nov. 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Companies Seek Regulator Guidance in Help Developing AI Products
November 10, 2023

Artificial intelligence isn’t changing just one thing; it is changing everything. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
72% of Lawyers Doubt the Industry Is Ready for Generative AI
November 10, 2023

At its core, legal work demands meticulous attention to detail, extensive research and nuanced argumentation — intellectually rigorous and time-consuming tasks. The complexity of legal work has historically deterred the use of technology because tools to organize and interpret it were simply unavailable. However, the...