Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
AI Firms Look to Placate Their Governments as US Eyes Legislation
Artificial Intelligence
AI Firms Look to Placate Their Governments as US Eyes Legislation
September 13, 2023

It has been a packed week in Washington for generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Essential AI Raising $40 Million to Build LLM Software
Artificial Intelligence
Essential AI Raising $40 Million to Build LLM Software
September 13, 2023

Artificial intelligence (AI) company Essential AI has reportedly raised $40 million in new funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Double Debuts Its AI Assistant for Executive Assistants
Artificial Intelligence
Double Debuts Its AI Assistant for Executive Assistants
September 13, 2023

Remote assistant service Double has debuted an artificial intelligence (AI)-powered tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Transparent ‘Nutrition Labels’ Could Be Key to Scaling Generative AI
Artificial Intelligence
Transparent ‘Nutrition Labels’ Could Be Key to Scaling Generative AI
September 13, 2023

Generative artificial intelligence (AI) has been billed as an everyday technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

US Senators Admit Tech Oversight Failures, Pledge Stronger Approach With AI 
Artificial Intelligence
US Senators Admit Tech Oversight Failures, Pledge Stronger Approach With AI 
September 12, 2023

The U.S. government’s track record of keeping up with innovative technology is relatively lackluster. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

21st Century Enterprise Technology Is Entering Its Third Act
Artificial Intelligence
21st Century Enterprise Technology Is Entering Its Third Act
September 12, 2023

The tale of 21st century enterprise technology is unfolding as a play with three acts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Salesforce Introduces Next-Gen AI Chatbot
Artificial Intelligence
Salesforce Introduces Next-Gen AI Chatbot
September 12, 2023

Salesforce has launched the latest iteration of its artificial intelligence (AI)-powered chatbot.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Alibaba CEO Says AI and User Experience Are Top Priorities
Artificial Intelligence
Alibaba CEO Says AI and User Experience Are Top Priorities
September 12, 2023

Alibaba Group’s new CEO, Eddie Wu, has reportedly elevated artificial intelligence (AI) and user experience to be the company’s top priorities moving forward. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

OpenAI Sued by Authors for Copyright Infringement
Artificial Intelligence
OpenAI Sued by Authors for Copyright Infringement
September 11, 2023

A group of authors has reportedly filed a lawsuit against OpenAI, accusing the Microsoft-backed program of misusing their writing for training its popular artificial intelligence (AI)-powered chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...