Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Telecom Sector Bets on AI to Bridge Legacy and Future Operations
Artificial Intelligence
Telecom Sector Bets on AI to Bridge Legacy and Future Operations
August 14, 2023

The telecommunications industry can’t afford to put integrating generative artificial intelligence (AI) on hold. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Anthropic Gets $100 Million Investment from Korea’s SK Telecom
Artificial Intelligence
Anthropic Gets $100 Million Investment from Korea’s SK Telecom
August 14, 2023

Artificial intelligence (AI) firm Anthropic has teamed with Korea’s SK Telecom (SKT) to build a large language model for the telecom sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

From PopeGPT to the Pentagon: All Eyes on Gen AI Oversight
Artificial Intelligence
From PopeGPT to the Pentagon: All Eyes on Gen AI Oversight
August 14, 2023

Artificial intelligence (AI) holds seemingly unlimited potential to impact nearly all areas of human activity across personal, professional and social life, as well as politics and the global economy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Fears of ‘Humanlike’ AI Are Overblown, Futurist Says
Artificial Intelligence
Fears of ‘Humanlike’ AI Are Overblown, Futurist Says
August 13, 2023

Some people worry about the rise of AI. Theoretical physicist Michio Kaku is not among them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

AI Helps Multinationals Ease Supply Chain Pressures
Artificial Intelligence
AI Helps Multinationals Ease Supply Chain Pressures
August 13, 2023

Artificial intelligence isn’t new to shipping, but the way some companies are using it is. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Zoom: We Don’t Use Calls to Train AI
Artificial Intelligence
Zoom: We Don’t Use Calls to Train AI
August 13, 2023

Zoom has clarified its artificial intelligence (AI) policy after it made headlines last week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

James Allen Offers ChatGPT Assistant Subscriptions to Shoppers
Artificial Intelligence
James Allen Offers ChatGPT Assistant Subscriptions to Shoppers
August 11, 2023

Generative artificial intelligence (AI), particularly OpenAI’s ChatGPT, has become a major trend in retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Uber-Supported Serve Robotics Raises $30 Million for AI Robotic Delivery
Artificial Intelligence
Uber-Supported Serve Robotics Raises $30 Million for AI Robotic Delivery
August 10, 2023

Serve Robotics has completed a go-public transaction and raised $30 million in financing to support scaling its artificial intelligence (AI) powered robotic delivery experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

AI Adds Fresh Parameters to Open- vs Closed-Source Software Debate 
Artificial Intelligence
AI Adds Fresh Parameters to Open- vs Closed-Source Software Debate 
August 10, 2023

Since the dawn of software, there have been two types of development: open source and closed source. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...