Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
ServiceNow, SAP and Workday Make AI Agents Pay to Play
May 07, 2026

ServiceNow, SAP and Workday are drawing new lines around the customer data stored inside their platforms as external artificial intelligence (AI) agents begin to erode the per-seat pricing model that has defined enterprise software for two decades. Get the Full Story Complete the form to...

Artificial Intelligence
Dun & Bradstreet Partners With Anthropic to Automate Business Onboarding
May 07, 2026

Dun & Bradstreet will collaborate with AI startup Anthropic to embed its proprietary commercial risk data directly into the Claude AI platform, according to a Tuesday (May 5) press release. The integration is designed to accelerate corporate onboarding and compliance tasks for firms operating in...

Artificial Intelligence
OpenAI Venture in Talks to Buy AI Services Firms
May 07, 2026

OpenAI may be moving from selling artificial intelligence tools to buying the people who can make them work inside large companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Vibe Coding Breaks Into Banking Before Regulators Can React 
May 06, 2026

One of enterprise technology’s oldest assumptions just broke. Programming, long treated as a scarce and tightly controlled skill, is no longer reserved for engineers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Big Tech’s Personal AI Agents Are Coming for the to-Do List
May 06, 2026

Google and Meta are building personal artificial intelligence agents, moving at the same time toward the same idea of an assistant that operates in the background, handles tasks without being asked twice, and gets sharper at anticipating needs the longer it runs. Get the Full...

Artificial Intelligence
Anthropic CEO Predicts SaaS Pivot as AI Coding Surges
May 06, 2026

Software-as-a-service (SaaS) companies will need moats other than the complexity of writing software to preserve their businesses in the age of artificial intelligence that can code and write software, Anthropic CEO Dario Amodei said Tuesday (May 5). Get the Full Story Complete the form to...

Artificial Intelligence
PhonePe AI Agent Cuts Payment Gateway Integration to Minutes
May 06, 2026

PhonePe launched an artificial intelligence agent that enables merchants to integrate the company’s payment gateway through a conversational interface. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Anthropic Races OpenAI to Capture the Banking’s Services Core
May 06, 2026

Anthropic’s launch this week of 10 financial services-focused artificial intelligence agents is the kind of product announcement that may mean more than the product itself. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Why OpenAI, Amazon and Apple Want to Be the Smartphone in Your Pocket
May 06, 2026

On January 9, 2007, Steve Jobs stood on stage at Macworld and introduced three products. An iPod with a bigger screen and touch controls, a mobile phone, and something he described as a breakthrough internet communications device. He repeated the list three times so that...