B2B Payments

JAGGAER Targets eProcurement Usability With SAP Fiori

Source-to-pay company JAGGAER is integrating its services with SAP Fiori, a tool that helps businesses streamline and improve the user interfaces and experiences for their own apps.

JAGGAER said Thursday (Sept. 14) it had launched a software compatibility expansion with SAP Fiori apps, enabling businesses to integrate purchase requisition and their approvals process into SAP Fiori.

The company noted the integration is particularly helpful in streamlining the approvals process, a common and frequent transaction which can lead to order delays or follow-up costs. The integration with SAP Fiori means users can quickly see how many approval processes remain open, the company explained, and manage outstanding releases.

According to JAGGAER, the initiative was first developed with one of its own business customers, Villeroy & Boch, a ceramics manufacturer. In a statement, the company’s manager of processes, tools and methods, Jörg Reiter, noted the integration “helps us make our approval processes leaner and provides our employees with a modern, intuitive interface.”

Earlier this year, JAGGAER announced another integration, this time with ConnXus. That initiative sees ConnXus linking its supplier data solutions into the JAGGAER Direct eProcurement platform.

In a recent interview with PYMNTS, JAGGAER CMO Steve Lundin said corporates often fail to successfully deploy their own procure-to-pay solutions for a variety of reasons.

“The implementation could take longer than someone wants,” Lundin explained. “It may fail because there are too many gaps, and those gaps have to be addressed later, but the customer doesn’t want to wait for those gaps to be fixed. They want the solution to fulfill all of their needs. They may not see adoption within their company. The people using it may not feel comfortable using it. Maybe it wasn’t what they wanted.”

Targeting usability of an eProcurement solution may help to address some concerns over employee adoption.

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