Quadient Launches Automated Invoice Preparation, Delivery Solution


Business communications solutions provider Quadient has launched a Software-as-a-Service (SaaS) solution for small- to medium-sized businesses (SMBs) that automates the preparation and delivery of invoices.

Called Quadient Impress Invoice, the new product automates and delivers invoices through each customer’s preferred channel, enables customers to pay online, tracks the status of delivery and payment, and archives invoices in compliance with local regulations, Quadient said Wednesday (Oct. 5) in a press release.

“Impress Invoice automates the preparation and multichannel delivery of invoices in a secure and compliant way, while increasing customer satisfaction by making it easier to pay online,” Quadient Chief Solutions Officer Intelligent Communication Automation Chris Hartigan said in the release. “Impress Invoice also helps SMBs eliminate the hours spent manually preparing and delivering invoices, so employees can focus on higher-value tasks.”

Now available in the United States and the United Kingdom, the new product is to launch in France, Germany and other European countries by the end of the year, according to the release.

As the latest addition to the Quadient Impress cloud software platform, which is a multichannel document delivery solution for SMBs, Impress Invoice can help SMBs deliver invoices through email, government eInvoicing platforms, web portals and physical mail, the release stated.

“Sending digital invoices is becoming increasingly critical for SMBs, especially as more countries have announced eInvoicing mandates for B2B and business-to-government transactions,” Hartigan said in the release.

PYMNTS research has found that while chief financial officers have many reasons to upgrade their accounts receivable (AR) systems, more than half of them cited more transparent processes as a primary motivation.

Read more: 47% of CFOs Say Clearer Receivables Processes Boost Customer Lifetime Value

The lynchpin to accounting transparency is keeping both buyers and sellers constantly informed via detailed invoices and receipts, as a healthy information flow ensures that everyone in the transaction process is on the same page, according to the “Working Capital Playbook,” a PYMNTS and YayPay collaboration.

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