News

Artificial Intelligence
Bank of America Equips Customer Service Reps With Gen AI
July 21, 2026

Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
OpenAI Launches Program to Accelerate Small Business AI Adoption
July 21, 2026

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Investments
Augustus Raises $180 Million to Build Clearing Bank for Stablecoins
July 21, 2026

Augustus, formerly known as Ivy, raised $180 million in a Series B funding round to support its offering that gives financial institutions around the world direct access to dollar accounts and rails through a federally chartered bank. Get the Full Story Complete the form to...

Artificial Intelligence
Sam Altman to Brief White House on OpenAI Models’ Impact on Work
July 21, 2026

OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect work, Bloomberg reported Tuesday (July 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Software Brands Lead ChatGPT’s Ad Market as Retailers Sit Out
July 21, 2026

ChatGPT started advertising in February. Within six weeks the program had crossed $100 million in annualized revenue, CNBC reported. On May 5, OpenAI removed the $50,000 minimum spend threshold and launched a self-serve Ads Manager, Digiday reported. Get the Full Story Complete the form to...

B2B Payments
Billtrust Debuts AI Assistant Connectivity to Promote AR Automation
July 21, 2026

B2B cash generation platform Billtrust has launched the “Billtrust MCP Server.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

B2B Payments
Ramp Opens Stablecoin Accounts and Payments to Business Clients
July 21, 2026

Financial operations platform Ramp says it has begun offering customers stablecoin accounts and payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Investments
Humanoid Raises $152 Million to Expand Robotics Company
July 21, 2026

U.K.-based robotics firm Humanoid says it is now a $1 billion company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Delivery
Physical AI’s Biggest Challenge Is the Last 50 Feet
July 21, 2026

Last-mile delivery, the final leg that moves a package from a local hub to a customer’s door, already accounts for more than half of total supply chain costs, and U.S. carriers spend an estimated $90 billion a year on that leg alone, according to industry...