News

Retail
Instacart Expands Smart Cart Program Via Geissler’s Partnership
November 02, 2023

Instacart is expanding its AI-powered smart cart program through a new partnership with Geissler’s Supermarkets. The collaboration, announced in a news release provided to PYMNTS Thursday (Nov. 2), will bring Instacart’s Caper Carts to all seven Geissler’s stores in Connecticut and Massachusetts, with plans to replace the...

Regulation
Fiserv: Collaboration and Communication Help FIs and FinTechs Navigate Uncertain Regulatory Landscape
November 02, 2023

The steady drumbeat of legislation and regulation echoes through federal buildings in Washington, D.C. and through state capitols across the country.  Kim Ford, senior vice president of government relations at Fiserv, told PYMNTS’ Karen Webster that things are different now for FinTechs and for financial institutions...

Retail
Estée Lauder’s Sales Hit by Asian Headwinds, Mainly in China and Travel Retail 
November 01, 2023

Change is a constant factor, a reality that can even unsettle the most renowned brands, forcing them to confront various challenges, as is the case with Estée Lauder Companies.  In an earnings call Wednesday (Nov. 1), Estee Lauder revealed a slower-than-expected recovery in prestige beauty,...

Retail
Apple Hits Record Quarterly Smartphone Shipments in India
November 01, 2023

Apple has reached a significant milestone in the Indian smartphone market by recording its highest-ever quarterly shipments in the third quarter. Surpassing 2.5 million units, Apple’s achievement comes at a time when the Indian smartphone market is showing signs of recovery after a period of decline,...

eCommerce
Etsy Enhances Shopping Experience to Become Go-To Destination It Wants to Be  
November 01, 2023

Quarter after quarter, Etsy continues its mission to become a go-to destination for high-quality, affordable, reliable and convenient merchandise.   This holds true despite the challenging environment for consumer discretionary spending, according to Josh Silverman, CEO of Etsy, who said Etsy has been able to gain...

Retail
Shopify Aims to Use AI to Give Merchants Competitive Edge
November 01, 2023

Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge. When the company reports results on Thursday (Nov. 2), investors will be looking to see if these tools will drive...

B2B Payments
ORO Labs Raises $34 Million for Smart Procurement Workflow Platform
November 01, 2023

Smart procurement workflow platform ORO Labs has raised $34 million in Series B funding. The firm will use the new capital to meet the demand for solutions for managing procurement and supplier complexity and to expand its smart procurement workflows across the globe, ORO Labs said in...

Artificial Intelligence
Report: Instagram Developing Customizable AI-Powered Chatbot
November 01, 2023

Instagram is reportedly working on a new feature that would let users create a customized artificial intelligence (AI)-powered chatbot. The feature from the social media platform aims to provide users with a personalized AI chatbot that can engage in conversations, answer questions and offer support,...

Retail
Starbucks CEO Could Face Tough Questions Over ‘Re-Founding’
November 01, 2023

The CEO of Starbucks could reportedly face tough questions from investors at the coffee chain’s upcoming meeting. This week marks Starbucks’ investor day, the first such event since Laxman Narasimhan became chief executive, as Bloomberg News reported Wednesday (Nov. 1). “Laxman has talked about ‘re-founding’ the business,” Sharon...