News

Banking
Fed’s Bowman Challenges Social Media Story Behind SVB Collapse
September 18, 2026

Silicon Valley Bank’s collapse became shorthand for the digital bank run. Billions of dollars left quickly while warnings and speculation circulated online. Three years later, an independent review is challenging the connection between those two events. “[W]hile many postmortem accounts have asserted that social media...

Retail
Amazon Rolls Out AI Agents That Interview Job Applicants 24/7
September 18, 2026

Amazon Connect Talent, an agentic artificial intelligence solution for hiring, is now generally available, Amazon Web Services (AWS) said in a Thursday (Sept. 17) update to an article originally published in April. Amazon Connect Talent is designed to help enterprises accelerate the entire process of...

Artificial Intelligence
Dutch Telecom Builds an AI System for Millions of Customer Calls
September 18, 2026

KPN, the largest telecommunications firm in the Netherlands, is putting agentic artificial intelligence to work where customer service meets one of the industry’s biggest operational challenges: millions of routine conversations that still require time, systems access and human attention. KPN’s agentic AI case study, done in...

Artificial Intelligence
AI Agents Get Their Own Bank Accounts
September 18, 2026

Looking to strengthen its bond with merchants, Ant International is getting bank accounts for artificial intelligence agents. Account for Agent sits inside WorldFirst, Ant’s global account brand, according to a Friday (Sept. 18) press release. The account runs on know your agent smart contracts, with...

Artificial Intelligence
Researchers Use Claude to Crack OpenAI’s Private Cache
September 18, 2026

Independent security researchers participating in an OpenAI bug-hunting program used Anthropic’s Claude to gain access to OpenAI’s private cache of software, the Wall Street Journal reported Friday (Sept. 18). The researchers from Hacktron AI reached the software by using Claude to gain access to an...

Artificial Intelligence
Is the Enterprise Insurance Market Agentic AI’s Hidden Ceiling?
September 18, 2026

Insurers are in the predictability business. Artificial intelligence is an unpredictable technology. For CFOs and CISOs and their cyber insurance partners, that uncomfortable juxtaposition is becoming harder to ignore as enterprises move from generative AI that produces content toward agentic AI systems that can make...

Artificial Intelligence
State Regulators Give Banks an AI Exam Playbook as Federal Gap Persists
September 18, 2026

State banking regulators are giving financial institutions a clearer view of how examiners may assess artificial intelligence, including generative AI systems that remain outside federal model-risk guidance. The Conference of State Bank Supervisors (CSBS) released an Artificial Intelligence Supervisory Framework Tuesday (Sept. 16) for state-chartered banks and state-licensed nonbank...

Artificial Intelligence
AI Agents Become the Next Payments Customer
September 18, 2026

Watch more: Digital Shift With Viggo Stenseth of SolvaPay The payments industry has devoted much effort to making sure a bot can’t pass for a customer. Agentic commerce brings a new complication, as some bots are supposed to buy things. SolvaPay, a Stockholm-based FinTech, is...

Payment Methods
Citi Launches Mastercard Subscription Management Tool in UAE
September 17, 2026

Citi has launched Mastercard’s subscription management capability, Smart Subscriptions, in the United Arab Emirates (UAE), Mastercard said in a Thursday (Sept. 17) press release. The launch marks Citi’s first deployment of Smart Subscriptions anywhere in the world, and Mastercard’s first deployment of the capability in...