News

eCommerce
TrueCar Is Restructuring and Changing Management as Losses Continue
June 14, 2023

TrueCar, the online vehicle listing platform, is set to undergo a strategic restructuring aimed at rationalizing its organization and improving efficiency amid broader downshifts in the sector.  In an announcement Wednesday (June 14), TrueCar described “a strategic restructuring to streamline the organization, including a workforce reduction...

Artificial Intelligence
Google Uses Gen AI to Power Virtual Try-On Tool
June 14, 2023

Google has added generative artificial intelligence (AI) to its shopping feature with a new virtual try-on tool. This new product, announced Wednesday (June 14), comes as AI increasingly becomes part of the shopping experience. In this case, it means offering consumers the same assurances they...

CFPB
CFPB’s Chopra Warns of Consumer Credit Delinquency as Total Household Debt Hits $17 Trillion
June 14, 2023

At the latest hearing focused on the Consumer Financial Protection Bureau, things got heated even before Director Rohit Chopra uttered a word. At the Wednesday (June 14) hearing before the U.S. House Committee on Financial Services, titled “The Semi-Annual Report of the Bureau of Consumer...

Payment Methods
Worldline Unveils Payment Suite for Electric Vehicle Charging
June 14, 2023

With more drivers going electric, Worldline has debuted an electric vehicle payments tool. The company’s Worldline EV Charging Payments Suite is designed to meet the needs of players in the electric vehicle (EV) charging ecosystem — infrastructure owners, charging station manufacturers, charge point operators and...

Artificial Intelligence
Microsoft and OpenAI Growing Tensions Center on Internal Competition
June 14, 2023

Microsoft’s $1 billion investment in OpenAI went relatively unnoticed back in 2019. Now, after four years and at least another $10 billion, the unlikely partnership between one of the world’s largest tech giants and a former nonprofit, research-oriented artificial intelligence (AI) company has gone on...

Retail
IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors
June 14, 2023

IKEA is providing training to call center employees to transform them into interior design advisors. The initiative by the Swedish furniture giant is aimed at expanding its range of home improvement services while delegating routine customer inquiries to an artificial intelligence (AI) bot named Billie,...

Investments
Month-Old AI Startup Mistral Raises $113 Million
June 14, 2023

French startup Mistral AI has reportedly raised a record $113 million in seed funding. The company, founded by artificial intelligence (AI) vets from Google and Meta, launched just weeks ago, the Financial Times reported Tuesday (June 13). That report notes this was the largest-ever seed...

Payment Methods
Stripe’s Gaybrick on Rethinking the Internet’s Economic Value and Managing Money in the Cloud  
June 14, 2023

Merchants and online platforms have a user interface problem. Will Gaybrick, president of Product and Business at Stripe, told Karen Webster that pain points at checkout are hampering online conversions, translating into lost revenues. The customer wants a better experience, while the merchant enabling that...

Faster Payments
FedNow’s Rollout Will Spur ‘Major Shift’ for Businesses and Digital Wallets, Says Trustly
June 14, 2023

“We have not launched a new payment rail since RTP, and the Fed hasn’t launched a new payment solution for a handful of decades. So this is a major shift.” Eric Foust, vice president of banking partnerships North America at Trustly, told PYMNTS that once...