News

Retail
Grocers Tap New Technologies to Woo Price-Sensitive Shoppers
April 05, 2023

This week in grocery, Stop & Shop expands its digital discounts and grocers tap BNPL. Ahold Delhaize-owned Stop & Shop, a grocer with more than 400 stores across five Northeastern states, announced Monday (April 3) that it is expanding its partnership with digital marketplace Flashfood,...

Retail
Small Merchants Don’t Think Digital Is Important Because Consumers Shop In Store. They’re Wrong.
April 05, 2023

Today’s ever-more digital world has rapidly evolved consumer expectations around the shopper journey. Modern shoppers increasingly want a digital-first experience, and they want it from every merchant they shop with no matter their size. That’s according to data in the latest PYMNTS report, “2023 Global...

Loyalty & Rewards
Meal Kit Providers Maximize Convenience to Maintain Loyalty
April 05, 2023

Amid inflationary pressures, meal kit providers are securing consumers’ loyalty with more convenience and flexibility. Blue Apron, for one, is turning its focus to its lower-effort Heat & Eat meals and to sales channels that enable consumers to make purchases without committing to a regular...

Banking
Citi Expands Time Deposit Solution Designed Around Sustainability and ESG
April 05, 2023

Citi has expanded its Sustainable Time Deposit solution to institutional clients in the United States. This program, which was launched in five jurisdictions in Europe, the Middle East and Asia last year, is designed to deliver competitive yields while also supporting institutional clients’ sustainability goals,...

eCommerce
Headless Commerce Rises as Checkout Becomes Competitive Advantage
April 05, 2023

The headless commerce space is becoming increasingly competitive, as more and more businesses are seeing the benefits of this approach and seeking out solutions that can help them provide a better customer experience. Many established eCommerce platforms — including Shopify, Magento and BigCommerce — have...

Retail
Etsy Launches Test of ‘Make an Offer’ Feature for Vintage Items
April 05, 2023

Etsy has launched a test of a “Make an Offer” feature for vintage items. The feature, which is being piloted for a limited time, allows buyers to make offers on items that sellers have opted to include in the test, Etsy told PYMNTS in a...

Delivery
FedEx Reorg Puts Amazon in Crosshairs in Battle Over eCommerce Deliveries
April 05, 2023

FedEx’s reorganization won’t just be about the bottom line. The move is one that seeks to boost profit margins, where the company is eyeing a stated $4 billion in permanent cost reductions by fiscal 2025. But it’s also one that seeks to create, in the...

Retail
Barnes & Noble CEO: Store Expansion and Revamped Loyalty See Bookstores Turning the Page
April 05, 2023

Bookstores — remember those? — have staged something of a comeback during the pandemic years, and the question now is can that really be sustained? Driven by factors from streaming media overload to the timeless appeal of in-store, in-person shopping that has roared back, bookstores...

Partnerships / Acquisitions
FinFit and Salary Finance Merge and Integrate Financial Wellness Offerings
April 05, 2023

FinFit and Salary Finance U.S. have merged and will integrate their financial wellness employee benefits. The combined organization will operate under the FinFit brand. Its platform will include both companies’ financial wellness products and aims to help employees attain financial health, the companies said in...