News

Loyalty & Rewards
Restaurants Refine Rewards Models to Deliver Loyalty 
April 06, 2023

This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than 450 locations, announced Monday (April 3) that it is updating its Noodles Rewards program to make perks available daily to...

Payment Methods
Consumers Who Try Online Bank Transfers for Recurring Bill Pay Like It
April 06, 2023

After credit and debit, what is the most popular method for paying bills? If you guessed pay by bank transfers, you’d be correct. According to the study “New Payment Options: Building Stronger Customer Ties With Pay By Bank Transfer,” a PYMNTS and Nuvei collaboration, online bank transfers...

Delivery
Half of Restaurant Customers Skip Delivery to Avoid Tipping
April 06, 2023

PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” which drew from a survey of more than 2,100 U.S. consumers in January,...

Retail
Retail Spend Takes a Hit as Consumers Cut out Extras
April 06, 2023

Discretionary retailers have been among the first segment to suffer as inflation continues to force customers to cut nonessential spending. Once-loyal customers are turning into merchant-agnostic deal-chasers, as 56% of U.S. retail shoppers have switched merchants in the name of cost-cutting, and price influences 67%...

Retail
German eCommerce Sales Fall as Consumers Avoid Nonessentials
April 06, 2023

Online shoppers in Germany are displaying a “just-the-basics” approach to spending. A report Thursday (April 6)  from German eCommerce association BEVH showed that online sales of goods fell 15% during the first quarter of 2023 compared to the same quarter in 2022. That was the...

Investments
Rodeo Raises $5 Million for ‘Operating System’ for Gig Workers
April 06, 2023

Rodeo has reportedly raised $5 million for its “operating system for gig economy workers.” The London-based company was founded in 2021 and its app has been used by more than 9,000 gig workers, UKTN reported Thursday (April 6). The firm will use the new funding...

Retail
Grocers Without Strong Online Presence Risk Losing Millennial Shoppers
April 06, 2023

While 2023 might be the “year of groceries” compared to consumers’ general pullback in eating out, that doesn’t mean the sector has had it easy. Manufacturer price hikes have put small and independent grocers under particular strain, and these grocers are also bearing the brunt of consumers’ inflation concerns.  All...

Digital Banking
Vantage West Credit Union and Nymbus Building Digital Financial Brand
April 06, 2023

Vantage West Credit Union is working with Nymbus to launch a niche digital financial brand. The Arizona-based credit union is using the Nymbus Launch product, which is a turnkey, fully secure and compliant digital bank or credit union solution, to add the new brand, the...

Security & Fraud
Remote Workforce Threatens Small Business Fraud Defenses
April 06, 2023

Businesses contemplating the transition to a remote workforce should prepare for possible increased fraud-related headaches. As reported recently by the Wall Street Journal, U.S. workers have voiced a clear preference for remote employment, as commercial office vacancy rates remain as much as 60% higher than they were pre-pandemic. Drivers for...