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Artificial Intelligence
AI Has a Frankenstein Dilemma
September 16, 2026

AI Has a Frankenstein Dilemma Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive...

Artificial Intelligence
AI Picks the Shortlist Before Retailers Get the Click
September 16, 2026

Before a shopper ever reaches a retailer, an artificial intelligence assistant may have already narrowed the field to three options. Making that shortlist is becoming its own competition. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Google Launches New Gemini Models to Upgrade Enterprise Voice Agents
September 15, 2026

Google has begun rolling out two new artificial intelligence models designed to power voice agents, the company said in a Tuesday (Sept. 15) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Agentic Commerce Needs eCommerce-Level Trust to Scale, Mastercard-PYMNTS Panelists Say
September 15, 2026

Agentic commerce needs to build trust among both consumers and merchants to scale, Mastercard said in a Tuesday (Sept. 15) press release highlighting some takeaways from a recent executive roundtable convened by Mastercard and PYMNTS. Get the Full Story Complete the form to unlock this...

Retail
Nike’s S&P Exit Is a Warning for Every Consumer Brand
September 15, 2026

Nike’s upcoming removal from the S&P 100 is easy to read as a corporate fall-from-grace story. It may be more useful to read it as a retail one. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Nvidia and Palantir Restrict Anthropic’s Fable Over Data Retention
September 15, 2026

Nvidia, Palantir, Booz Allen Hamilton and Novo Nordisk are drawing hard boundaries around where Anthropic’s most advanced artificial intelligence models may operate, as first reported by The Information. Nvidia and Booz Allen tied their restrictions directly to Anthropic’s data-retention terms. Novo Nordisk and Northrop Grumman...

Artificial Intelligence
OpenAI Defies Antitrust Concerns to Join Rivals on AI Safety
September 15, 2026

OpenAI Global Policy Chief Chris Lehane said Tuesday (Sept. 15) that OpenAI, Anthropic and Google DeepMind have been working together for several weeks to address artificial intelligence safety issues, Bloomberg reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Ryanair’s AI Resolves 80% of Customer Chats Without Humans
September 15, 2026

Ryanair’s artificial intelligence now handles 120,000 customer chats a day across seven languages and resolves 80% of these conversations without a human agent, according to a case study published by Amazon Web Services. Get the Full Story Complete the form to unlock this article and...

Banking
Ex-Synapse Partner Lineage Bank Rebrands as Harpeth in Community Banking Pivot
September 15, 2026

Lineage Bank, a Tennessee-based bank that was a partner bank for Synapse, the banking-as-a-service (BaaS) provider that went bankrupt in 2024, has rebranded as Harpeth Bank & Trust. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...