News

Retail
65% of Grocery Retailers Lack Real-Time Supply Chain Data
March 25, 2025

A comprehensive study of U.S. grocery and non-grocery retailers with annual revenues exceeding $500 million has laid bare the critical link between data readiness and financial performance. And it found that companies failing to effectively leverage data are significantly lagging behind their more data-savvy counterparts....

Payment Methods
JPMorgan Chase and Walmart Introduce Embedded Finance for Marketplace Sellers
March 24, 2025

JPMorgan Chase and Walmart reportedly partnered on an embedded finance solution that lets merchants selling products through the retailer’s marketplace platform accept and make payments and manage their cash flow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Retail
D2C Retailers Wanted to Skip the Middleman. Turns Out They Need One
March 24, 2025

In the midst of the pandemic, the direct-to-consumer (D2C) model — cutting out the middleman, the wholesalers, even the physical storefront — seemed poised to shake up commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Retail
Report: Zepto Considers Secondary Sale at $5 Billion Valuation
March 24, 2025

Indian online grocer Zepto is reportedly in talks on a secondary sale that would allow employees and some existing investors to sell as much as $250 million worth of shares. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
How AI Is Different From Web3, Blockchain and Crypto
March 24, 2025

Artificial intelligence, Web3, cryptocurrencies and blockchain are some of the most talked-about technologies today, often described in a sweeping way as next-gen. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Banking
Westpac to Enable Consumers to Block Accounts When Suspecting Fraud
March 24, 2025

Westpac, a bank operating in Australia and New Zealand, plans to enable customers to immediately block their account through its app or online banking. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Western Union Taps AI to Move to ‘Platform Operating Model’
March 24, 2025

Western Union launched an artificial intelligence-focused partnership with India’s HCLTech. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Investments
Tabit Insurance Announces $40 Million Bitcoin-Centric Funding
March 24, 2025

Tabit Insurance has announced the capitalization of its $40 million insurance facility. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Gives Customer Service Positive Revenue Spin
March 24, 2025

Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding up the work of customer experience (CX) teams, it also makes customers feel heard and...