News

Artificial Intelligence
When It Comes to Customer Experiences, When AI Speaks, Businesses Listen
January 18, 2024

To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a business. You have a hobby. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Retail
Crate & Barrel Proves That Shopping Shared Gift Registries Unlocks New Retail Sales Channel
January 18, 2024

Businesses are constantly exploring innovative approaches to enhance the shopping experience for consumers, particularly if it leads to actual purchases. A trending concept is the adoption of a shared registry system that spans various brands.  Get the Full Story Complete the form to unlock this...

eCommerce
Gen Z Preference for Shopping Brands’ Sites Presents a $72B Opportunity
January 18, 2024

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Social Commerce
Report: YouTube Laying Off 100 Members of Creator Partnerships Team
January 17, 2024

YouTube is reportedly laying off about 100 people from its creator partnerships team. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Digital Banking
Most Customers Switch Banks for Better Digital Experiences Despite AI Concerns
January 17, 2024

The increasing popularity of mobile banking apps, especially among younger generations, has driven the rise of digital banking.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Banking
Temenos Launches Program to Help Banks Transition to Cloud and SaaS
January 17, 2024

Banking software provider Temenos has launched a program to help banks modernize. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Report: Anthropic to Give AI Chatbot Claude Image Analysis Capabilities
January 17, 2024

Artificial intelligence startup Anthropic is reportedly working on a new feature for its chatbot Claude that would enable it to analyze images.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

News
Virgin Atlantic, CellPoint Digital Form Payment Orchestration Partnership
January 17, 2024

Virgin Atlantic has formed a partnership with airline-focused payment orchestration company CellPoint Digital. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Investments
Report: Secondary Startup Market Booms as Investors Sell
January 17, 2024

Investment firms are reportedly raising billions to purchase stakes in venture capital (VC)-backed tech startups. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...