News

B2B Payments
Finance and Engineering Teams Use Tech to Close Their Communications Gap
July 06, 2022

To streamline the movement of money, back-office decision making needs to be automated. Modern Treasury co-founder and CEO Dimitri Dadiomov told Karen Webster in a recent interview that the patchwork nature of banks’ and enterprises’ payment operations infrastructure is hampering the ability to track payment...

eCommerce
Leading Online Retailers Make Customer Experience Part of the Product
July 06, 2022

When is a product not merely a product? When it is also an experience. What does that look like? Whatever the customer says. Frustrated? Don’t be. It’s just the brave new world of customer sentiment driving product and experience design, shaped by analytics. As Paul...

Mobile Payments
The Changing Face of Mobile Money in Ghana
July 05, 2022

In June, Ghana’s central bank launched GhanaPay, a mobile money wallet for savings and loans companies and banks, including rural and community banks. Developed through a collaboration between local banks and the country’s central bank, the Bank of Ghana (BoG), the new platform is expected...

B2B Payments
Today in B2B: Invoicing, Supplier Portals Lead to Smoother Payments; Digital Processes Reduce Fraud
July 05, 2022

Today in B2B payments, cross-border payments streamline eCommerce opportunities in China, while qiibee expands its blockchain-based B2B rewards marketplace. Plus, Tesorio raises $17 million amid a leadership overhaul, and Nibble Health helps to spread out the payment pain. qiibee Expanding Global Blockchain-Based B2B Rewards Marketplace...

International
Benchmarking the EU’s Digital Engagement: Germany
July 05, 2022

In this third edition of a five-part series on digital transformation in the European Union, PYMNTS will be looking at data from Germany to uncover how digitally engaged people are in the country. Read the report: Benchmarking World’s Digital Transformation Following the previous two articles...

Security & Fraud
UK Banks Held to Higher Standards as APP Fraud Skyrockets
July 05, 2022

Authorized push payments (APP) fraud in the U.K. amounted to £583 million ($706 million) last year as financial fraud in the country increased 39% from the previous year. APP fraud is a type of scam whereby someone is tricked into authorizing a payment. Typically the...

B2B Payments
Easy Invoicing, Supplier Portals Top B2B Payments Wish List
July 05, 2022

Companies face two primary problems when making payments to suppliers: invoice reconciliation issues and a lack of supplier portals. In fact, each of those problems were cited by about 42% of financial institutions when they were asked about common problems their corporate clients face when...

Retail
Today in Retail: Lululemon Opening 2 Stores, Website in Spain; PYMNTS Research Shows 15% of...
July 05, 2022

Today in retail, Amazon is debuting an eCargo bike delivery program in London, with plans to scale the program nationally. Plus, most Amazon competitors are letting Prime Day happen without trying to slow it down, and Lululemon is expanding its footprint in Spain. Amazon Launches...

Investments
ResTech Startup Supy Raises $8M in Seed Funding
July 05, 2022

The United Arab Emirates (UAE)-based ResTech startup Supy has raised $8 million in seed funding. The round was led by BECO Capital, with the participation of existing investors including Valia Ventures and Cotu Ventures. New investors who joined the round also included Global Ventures, AMK...