Walmart CEO Says Indian Market Is A Priority


Walmart CEO Doug McMillon went on a two-day trip to Bangalore, India and said his company is committed to the Indian market, and that the country presents a huge opportunity, according to reports.

The company, which acquired Indian eCommerce outfit Flipkart nearly a year ago, also said a level playing field for all businesses is important for economic growth in the country.

With McMillon on his trip to India were Executive Vice President for Corporate Affairs Dan Bartlett and Executive Vice President and Regional CEO, Asia Dirk Van den Berghe. They met with Walmart leadership executives in the area.

McMillon made his remarks at a town hall meeting with employees, the report said.

McMillon was asked about the changes to India’s market, such as the regulations put in place on Feb. 1 that prohibited online marketplaces like Amazon and Flipkart from selling products from companies they had a stake in, as well as the banning of exclusive marketing agreements that could affect price.

He said Walmart operates throughout multiple countries and that it complies with laws pertaining to those specific markets. He reiterated that a level playing field is important and that it’s something companies seek out.

He also said he was satisfied with how Flipkart was doing in the country, and he said it has the full backing of Walmart, which is pushing aggressively in the country because of the large opportunity it represents.

When the regulations were first announced, Walmart expressed displeasure but said that it hoped for a more collaborative regulatory process moving forward.

McMillon praised Flipkart for its progress and prominent position in the eCommerce market.

Flipkart Group Chief Corporate Affairs Officer Rajneesh Kumar said McMillon’s trip was a chance to meet with employees in the country, according to the report.

"As part for the trip, he interacted with Flipkart's leadership team and employees. He is delighted with the progress the team is making to take eCommerce to [the] next 200-300 millions customers in India, and bring a great selection through [the] right affordability construct to consumers in the country," Kumar said.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.