Retail

Retail
Luxury Consumers Turn to Outlet Stores Amid Rising Prices
January 02, 2026

Luxury goods sellers are reportedly facing a tough market after raising their prices significantly after the pandemic. Between 35% and 40% of luxury goods were sold at a discount in 2025, often at outlet stores, and luxury brands’ average operating profit margins dropped to the...

Retail
Why Peak Retail No Longer Ends on Christmas Day
January 02, 2026

The day after Christmas used to mark the end of peak season. For many retailers in 2025, it marks the start of a second peak, one that moves in reverse. Packages that flowed out in November and December come back in January, often at peak...

Retail
Starbucks Plans to Add and Remodel Stores After Closing 400 This Year
December 30, 2025

Starbucks reportedly plans to open new stores and remodel existing ones in 2026 after closing 400 locations across the United States in September. In a Tuesday (Dec. 30) CNN report about the coffeehouse chain’s plans in the wake of those closures, a Starbucks spokesperson told...

Retail
JCPenney Private Equity Deal Leaves 117 Stores in Limbo
December 30, 2025

Earlier this year, private equity firm Onyx Partners announced plans to buy 117 JCPenney stores. But that $935 million deal, which Onyx said it is working to close, has been delayed multiple times, leading to speculation that it might fall apart, according to multiple published...

Retail
Walmart Website and App Outage Impacts Thousands of Customers
December 30, 2025

Walmart’s app and website reportedly suffered an outage Tuesday (Dec. 30), affecting thousands of customers. More than 6,500 shoppers reported trouble accessing the retailer’s eCommerce services, The Wall Street Journal reported Tuesday, citing data from outage tracking site Downdetector. Close to three-quarters of users said...

Retail
Malls Draw Gen Z Shoppers by Providing Opportunities to Socialize
December 29, 2025

Malls are drawing Gen Z shoppers by catering to young people’s desire to socialize in real life and away from screens. Experts interviewed by Retail TouchPoints for a report posted Friday (Dec. 26) said malls are attracting these under-30 shoppers by offering more than the...

Retail
Amazon Tightens Platform Access as AI Shopping Agents Expand
December 24, 2025

Amazon is moving quickly to contain a new threat to its eCommerce dominance as AI-powered shopping bots begin to reshape how consumers discover and buy products online. The company is blocking third-party artificial intelligence (AI) shopping tools from accessing its site even as it explores...

Retail
Retail Closes the Holiday Season Leaner and More Focused
December 24, 2025

Retail in 2025 was defined less by a single breakthrough than by a set of pressures that forced retailers to get practical. Consumers kept shopping. But they did it with a sharper pencil, trading down where it made sense, leaning into promotions, and treating credit,...

Retail
Tanger CEO Stephen Yalof Says Holiday Shoppers Seek Value
December 23, 2025

Holiday shoppers are willing to spend but are looking for value, Tanger CEO Stephen Yalof told CNBC Tuesday (Dec. 23). Retailers at Tanger’s outlet centers are catering to this demand with promotions and are gaining traffic and sales, Yalof said, according to a CNBC report....