The Royal Bank of Scotland has several plans for customer-satisfaction improvement between 2013 and 2016. RBS is planning to spend £700 million towards retail services, according to Finextra. This investment in operations will go towards renovating branches, quick account openings and easier mortgage processing. RBS...
UK retailer Pret a Manger was one of the country’s first retailers to bet on NFC. Despite believing in the technology early on, it was only in the past 12 months that contactless payments really started to take off. Get the Full Story Complete the...
Following three months of successfully delivering trial campaigns to their foundation user group for selected partners, Shopitize has reported back that its application has been a huge success. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
As analytics tools improve and big data gets bigger, loyalty is an industry influenced by constant change. PYMNTS.com spoke with Dominic Hofer, CEO and founder of Loylogic, to discuss how companies can be innovative in the space, and to review what merchants and consumers alike...
MasterCard today is announcing the launch of their new “Sector Insights” reports: a weekly spinoff of their Spending Pulse tracker that will provide actionable big data to merchants, issuers and governments alike. What type of transactional information does Sector Insights contain, and how does it...
A new study that finds Americans born in the early 1980s have over $8,000 more in debt than did those born in the 1920s, and repay their loans at a slower rate, too. What can be done to curb this troubling trend?Read More Get the...
We interviewed David Hogan, executive director at Heartland Payments, who spoke of his company’s strategy of being the Switzerland of payments in a time of rapid change and innovation. Can Hogan predict which payment technology will become most prevalent in the coming years?Read More Get...
As mobile shopping becomes more and more ubiquitous, many moms don’t view it as a value-added service: they view it as a necessity. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Sixty-three percent of consumers indicate they would make a purchase from an email received on a mobile device, according to a report from BlueHornet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...