Artificial Intelligence
Just 30% of Financial Firms Use AI for Customer Retention
June 18, 2026

Enterprise artificial intelligence has moved past the pilot stage, but there are some challenges when it comes to gaining wider acceptance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
87% of Merchants Say Checkout Still Falls Short
June 18, 2026

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where shopping is spreading across apps, websites, physical stores and, increasingly, AI-powered agents. The report is based on a March 2026...

BNPL
The New BNPL Pitch Is Less Buy Now Than Breathe Easier
June 18, 2026

The original buy now, pay later (BNPL) model was a merchant-centric one. Providers generated growth by embedding financing options directly into shopping experiences, and success was measured by checkout conversion and retail partnerships. Get the Full Story Complete the form to unlock this article and...

Apple
Apple Plans Price Hikes as AI Companies Drive Up Chip Costs
June 17, 2026

Apple plans to raise prices due to a surge in the costs of memory and storage chips, CEO Tim Cook told The Wall Street Journal (WSJ) in a report posted Wednesday (June 17). Get the Full Story Complete the form to unlock this article and...

Banking
Santander Gets OCC Nod to Fold In Webster Bank
June 17, 2026

The planned acquisition of Connecticut-headquartered Webster Bank by Banco Santander has moved a step closer to getting the regulatory approvals it needs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Cryptocurrency
Illinois Puts Crypto Transfers in the Tax Crosshairs
June 17, 2026

The governor of Illinois signed a law that will impose a 0.2% tax on customers’ use of digital asset services, including exchange, transfer or custody activities, according to the Crypto Council for Innovation (CCI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Visa and Mastercard Put Tokens in Charge of AI Commerce
June 17, 2026

The race to build agentic commerce is producing no shortage of attention around artificial intelligence (AI) assistants. OpenAI, Google, Perplexity and others want consumers to delegate shopping decisions to software. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
State Farm Bets on AI to Take Back Number One
June 17, 2026

State Farm is rebuilding its agent model around artificial intelligence after losing a title it held since World War II. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Investments
PayPal Weighs Shutdown of Venture Capital Arm in Corporate Overhaul
June 17, 2026

PayPal is “exploring strategic options” for its venture capital arm, a company spokesperson told Fortune in a report posted Tuesday (June 16). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...