Opinion
Turning Customer Conversations Into Actionable Insights
May 13, 2025

Customer conversations are a gold mine for business innovation, ValidiFI Customer Operations EVP Mark Lashmar writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Retail
Mobile-First Playbook: Two in Three UAE Shoppers Use Their Phone for Retail Purchases
May 13, 2025

Consumers in the United Arab Emirates (UAE) are mobile shopping leaders. They rank first in mobile shopping among the eight countries surveyed in PYMNTS Intelligence’s latest research: Just over 2 in 3 made their most recent retail purchase using a mobile device. What’s more, the...

Economy
New Data Shows Inflation Worries Grip US Consumers in Echo of the Pandemic
May 13, 2025

Economically, it’s starting to feel like the height of the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

BNPL
US BNPL Transactions Hit $175 Billion Amid Shifting Consumer Demands
May 13, 2025

The traditional pillars of consumer credit are undergoing a profound transformation as “pay later” options, once a niche for specific shoppers, are now redefining how Americans spend and borrow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Retail
Simon Property Group: Elimination of De Minimis Exemption Provides ‘Material Benefit’ to US Retailers
May 12, 2025

The Trump administration’s elimination of the de minimis exemption will be great for American retailers, Simon Property Group Chairman, CEO and President David Simon said Monday (May 12). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Cryptocurrency
Trump Meme Coin Issuer Adds Rewards Points Program
May 12, 2025

The issuer of the $TRUMP meme coin has launched a rewards points program. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Delivery
Amazon Adds FedEx to Delivery Partners as UPS Cuts Back
May 12, 2025

Amazon will have FedEx deliver large packages to the retailer’s customers for the first time in six years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Cryptocurrency
Bakkt Inks Deal With DTR to Become Crypto, Stablecoin Infrastructure Provider
May 12, 2025

In today’s operating environment, adaptability is more than a competitive edge. It can mean the difference between survival and insolvency. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Retail
New-Vehicle Transaction Prices Rise as Tariff Talk Causes ‘Buying Frenzy’
May 12, 2025

The average transaction price (ATP) of new vehicles increased by 2.5% in April, driven by a decline in sales incentives amid talk of tariffs, Cox Automotive’s Kelley Blue Book said Monday (May 12). Get the Full Story Complete the form to unlock this article and...