Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Microsoft Expands Copilot With Task Execution Feature
March 30, 2026

Microsoft introduced Copilot Cowork on Monday (March 30), a new feature that allows its artificial intelligence (AI) assistant to carry out tasks across Microsoft 365 applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
How AI Killed Information Asymmetry in B2B Procurement
March 30, 2026

Artificial intelligence (AI) is transforming sales across the B2B ecosystem, but not the way companies think. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Acquirers Say Risk and Readiness Are Slowing Agentic Commerce
March 24, 2026

“How Acquirers Prepare for Agentic Commerce” examines how acquirers are preparing for the next phase of digital commerce as AI-powered agents take on a larger role in shopping and payments. Findings show that many industry players believe the core payments infrastructure is already strong enough...

Artificial Intelligence
Nvidia CEO Jensen Huang Predicts AI Tokens Will Become a Standard Job Perk
March 20, 2026

Nvidia CEO Jensen Huang’s suggestion earlier this week that his company may pay engineers artificial intelligence (AI) tokens in addition to their base salary, is the latest example of his vision in which AI agents will play a key role in the workplace, CNBC reported Friday (March 20)....

Artificial Intelligence
Perplexity’s Computer for Enterprise Completed 3.25 Years of Work in Four Weeks
March 13, 2026

Artificial intelligence companies are beginning to rethink what a computer actually is, and Perplexity is pushing that idea further with a new platform designed to let AI agents operate across a user’s digital environment. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Meta’s Avocado Delay Puts $135 Billion AI Bet Under Scrutiny
March 13, 2026

 Meta delayed the launch of Avocado, its next-generation artificial intelligence model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
42% of Power Users Say They Now Use Search Less
March 13, 2026

Artificial intelligence is starting to look less like a novelty and more like a new kind of personal assistant, one that people increasingly tap first when they need to do something, not just look something up. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Proprietary Data Shields Software Leaders From AI Disruption, S&P Says
March 12, 2026

S&P Global Ratings said artificial intelligence (AI) is likely to impact software companies on a case-by-case basis rather than causing a sector-wide decline in credit ratings, Bloomberg reported Thursday (March 12). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Banks Use AI to Make Credit Card Rewards More Personal
March 12, 2026

For decades, the credit card industry competed to become top of wallet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...