OpenAI has introduced a product designed to help enterprises deploy artificial intelligence (AI) voice and chat agents for uses cases such as customer support and outbound sales. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Block on Tuesday (July 21) released Buzz, an open-source collaboration platform where employees and artificial intelligence (AI) agents work side by side in the same channels. Block CEO Jack Dorsey said on X that Buzz is “model-agnostic, decentralized, self-sovereign and open source.” He said Block...
Arts and crafts retailer Michaels has introduced an artificial intelligence (AI)-powered shopping assistant dubbed “Ask Mike.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Banks and FinTechs are racing to put AI agents to work. The agencies that police them are doing the same thing. The U.K. Financial Conduct Authority is embedding artificial intelligence across supervision and enforcement as it prepares to absorb about 60,000 additional businesses into its...
Connecticut is turning the fine print of artificial intelligence subscriptions into a consumer protection issue, placing new obligations on providers that change model access, usage limits or product features after customers sign up. Get the Full Story Complete the form to unlock this article and...
Anthropic says it has donated $20 million to AI pro-regulation group Public First Action. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
Samsung is in talks to invest around $1 billion in French artificial intelligence startup Mistral, the Financial Times reported Wednesday (July 22). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
