Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
It’s Google’s Bard vs Microsoft and ChatGPT for the Future of AI
Artificial Intelligence
It’s Google’s Bard vs Microsoft and ChatGPT for the Future of AI
February 07, 2023

Battle lines are being drawn in the new artificial intelligence-powered search struggle between Microsoft and Google, and how that spills over into commerce will make waves. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Google Plans to Add Conversational AI to Search Within Weeks
Artificial Intelligence
Google Plans to Add Conversational AI to Search Within Weeks
February 06, 2023

Google will soon roll out an experimental conversational artificial intelligence (AI) service called Bard. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Google’s New Focus on AI Includes $300M Anthropic Investment
Artificial Intelligence
Google’s New Focus on AI Includes $300M Anthropic Investment
February 05, 2023

Google is investing around $300 million in artificial intelligence (AI) firm Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

The Social Commerce Love Affair With AI
Artificial Intelligence
The Social Commerce Love Affair With AI
February 04, 2023

Artificial intelligence (AI) promises to change the world – but will it change commerce? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

‘Buzzword Bingo’ Obscures Where True Value of AI Technology Actually Lies
Artificial Intelligence
‘Buzzword Bingo’ Obscures Where True Value of AI Technology Actually Lies
February 03, 2023

Baptized by the hype cycle du-jour, artificial intelligence (AI) is taking the world by storm. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Microsoft’s $10B AI Bet May Not Boost Bing
Artificial Intelligence
Microsoft’s $10B AI Bet May Not Boost Bing
January 25, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

CarMax Expands Deployment of AI-Powered Vehicle Inspection Systems
Artificial Intelligence
CarMax Expands Deployment of AI-Powered Vehicle Inspection Systems
January 24, 2023

CarMax is rolling out artificial intelligence (AI)-powered vehicle inspection systems across its wholesale business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
Artificial Intelligence
ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
January 24, 2023

Businesses say they are hopeful — but also very cautious — about artificial intelligence-powered chatbot ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Microsoft Will Invest $10B in ChatGPT Firm OpenAI
Artificial Intelligence
Microsoft Will Invest $10B in ChatGPT Firm OpenAI
January 23, 2023

Microsoft is investing billions in OpenAI amid increased Big Tech interest in artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...