Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Gives Retailers Blueprint for AI Shopping Agents
September 02, 2026

Anthropic is giving retailers a set of blueprints to build artificial intelligence agents that can help shoppers find products and assist merchants with tasks including inventory, pricing and marketing, as retailers prepare for the holiday shopping season. Get the Full Story Complete the form to...

Artificial Intelligence
The FTC Is Coming for AI’s Honesty Problem
September 02, 2026

The Federal Trade Commission wants to use existing consumer protection law against artificial intelligence companies that present their systems as accurate but deliberately steer answers toward another goal without clearly telling users. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
States Defy Washington, Tech Lobby as Voter Backlash Fuels AI Regulation
September 02, 2026

The technology industry’s campaign to block state regulation of artificial intelligence is losing political force as public anxiety and election-year pressures embolden lawmakers to advance new restrictions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
EMVCo Proposes Intent Layer for Agentic Card Payments
September 02, 2026

A valid card credential may tell an issuer that an artificial intelligence agent can pay. It does not necessarily tell the issuer whether the AI agent should make this particular purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
US and Big Tech Advocate Looser AI Rules at G20 Gathering
September 02, 2026

The U.S. has joined the country’s tech giants in urging G20 members to relax their stance on regulation of artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
OpenAI Says New Model Meets Its ‘Critical’ Cybersecurity Threshold
September 02, 2026

OpenAI says its upcoming Astra model is the first to meet its “Critical” cybersecurity threshold. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
How 23% of Merchants Captured Retail’s Next Agentic Commerce Advantage
September 02, 2026

Artificial intelligence agents are poised to influence discovery, payment choice and transactions. But only 23% of merchants can clearly identify both AI-driven traffic and purchases today, according to findings in the  PYMNTS Intelligence report “Global Digital Shopping Index: Merchant Edition,” commissioned by Visa Acceptance Solutions. Another 21%...

Artificial Intelligence
Incore Bank’s AI Hits 99% Accuracy on KYC Checks
September 01, 2026

Know-your-customer (KYC) checks are expensive partly because a bank isn’t simply verifying an identity. Compliance teams have to collect information from documents, reconcile it across systems, investigate potential risk factors and build an auditable record explaining how they reached a decision. Incore Bank, a Swiss...

Artificial Intelligence
Anthropic Revises Enterprise Data Retention Policy After Customer Pushback
September 01, 2026

Anthropic is changing a data retention policy for business customers following concerns from enterprise users about how their information would be stored and reviewed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...