Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Zuckerberg’s Essay Says the Future of AI Is Personal Superintelligence
August 10, 2026

The debate over artificial intelligence has mostly centered on who builds the biggest model first. Mark Zuckerberg wants to reframe it as a debate over who gets to use it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
How AI Agents Are Automating Expense Reports and Saving Travelers Time
August 10, 2026

The expense report has survived every wave of enterprise software modernization. ERPs automated procurement. AP platforms automated invoicing. But the expense report, with its chased receipts, manual GL codes and after-the-fact policy reviews, remained stubbornly human. Get the Full Story Complete the form to unlock...

Artificial Intelligence
AI Helped British Airways Reach Its Best On-Time Performance
August 09, 2026

British Airways spent years struggling with delays and cancellations at its Heathrow hub, and the airline now says artificial intelligence is why that has changed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
OpenAI Picks Up AI Presentation Creator NextSlide
August 09, 2026

OpenAI has acquired NextSlide, a startup that uses artificial intelligence to help workers develop presentations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Singapore Pledges to Use AI to Protect Workers’ Jobs
August 09, 2026

Singapore is benefiting from the rapid growth of artificial intelligence. Its prime minister wants to make sure its people are as well. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Cursor Brand Name May Not Survive SpaceX Acquisition
August 09, 2026

SpaceX’s acquisition of AI coding startup Cursor could be completed in the coming days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
OpenAI Halts New Model Rollout Due to Security Worries
August 09, 2026

OpenAI is pausing internal activity related to a new artificial intelligence model due to security concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
AI Is Bringing Retailers Their Best Customers but Not Closing the Sale
August 07, 2026

Retailers this quarter are reporting where artificial intelligence has actually changed how consumers shop, and where it has not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
EU, California Converge on AI Transparency Rules, Shifting Focus to Enterprise Governance
August 07, 2026

A striking convergence is emerging between two of the world’s most influential artificial intelligence (AI) regulatory regimes. Although developed independently and under different legal frameworks, the European Union’s AI Act and California’s AI Transparency Act are arriving at a similar conclusion: organizations must move beyond...