Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Revises Enterprise Data Retention Policy After Customer Pushback
September 01, 2026

Anthropic is changing a data retention policy for business customers following concerns from enterprise users about how their information would be stored and reviewed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
OpenAI Brings Epic Health Records to ChatGPT for Clinicians
September 01, 2026

OpenAI is connecting ChatGPT directly to Epic electronic health records, pushing the artificial intelligence bot deeper into the clinical workflow and giving healthcare workers a way to query patient information without manually assembling the medical history themselves. Get the Full Story Complete the form to...

Artificial Intelligence
ChatGPT Ads Hit $1 Billion Faster Than Google Ever Did
September 01, 2026

Ads inside ChatGPT are now bringing in money at a pace equal to $1 billion a year, OpenAI said in a Monday announcement, a milestone the company reached less than 200 days after launching the ad product. Get the Full Story Complete the form to...

Artificial Intelligence
OpenAI Blames Apple for iPhone Maker’s Trade Secret Lawsuit
September 01, 2026

In July, Apple sued OpenAI, accusing its one-time partner of stealing trade secrets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
ChatGPT Facing Dual Regulatory Regimes Under New EU Designation
September 01, 2026

The European Union is bringing OpenAI’s ChatGPT under its strictest online platform rules, signaling that Brussels increasingly views widely used artificial intelligence services not only as AI models but also as mass-market information platforms capable of creating systemic risks. Get the Full Story Complete the...

Artificial Intelligence
Congress Weighs Public Stake in AI’s Potential Wealth Boom
September 01, 2026

Congress may need to decide whether the public should receive a direct financial stake in the wealth generated by artificial intelligence, according to a Friday (Aug. 28) report from the Congressional Research Service. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Petwealth Uses AI to Turn Pet Lab Results Into Action
September 01, 2026

Angelo Palivos built Petwealth after losing his own pet to an illness that a diagnostic lab couldn’t catch in time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Retail Investing Opens Up to AI Assistants
August 31, 2026

Scalable Capital became the first bank in Europe to open its investment platform directly to outside artificial intelligence assistants on Aug. 25, letting customers connect ChatGPT, Claude or Grok to a real brokerage account holding actual money, Scalable Capital said in its announcement. Get the...

Artificial Intelligence
Hackers Target Claude Accounts With Malware That Steals Login Sessions
August 31, 2026

Cybercriminals are targeting users of Anthropic’s Claude artificial intelligence (AI) platform with malware that can steal authenticated login sessions, potentially allowing attackers to access accounts without passwords or two-factor authentication. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...